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All reviews front desk stay park fly nice bar area room was clean excellent stay james rdu airport shuttle flight driver
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Reviewed 20 March 2017

We booked the Holiday Inn at RDU via Park, Sleep, Fly. This is an excellent hotel with friendly and attentive staff. Has its own restaurant. Great room rate at $73 per night + taxes. Rooms are modern and clean. Prompt shuttle service to the airport. Thoroughly recommended,

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ray P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rebecca R, Manager at Holiday Inn Raleigh-Durham Airport, an IHG hotel, responded to this reviewResponded 20 March 2017

Thank you for the 5-Star Review! We are glad to hear you had a great overnight stay with us and enjoyed our Park & Fly program, friendly staff, and airport shuttle! We hope to see you again soon!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn High Point South
Daly Seven, Inc.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

Typical holiday inn express and staff was friendly. However... don't get a room on this floor. It took over 5 mins to get hot water in the bathroom sink. Then when needing to take shower it's another 5 to 10 mins. Must be to far from water heater or something. Not kidding. Never have had that experience before. Good location to airport if you need to stay close by.

Date of stay: March 2017
Trip type: Travelled with family
1  Thank TDRANCH15
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rebecca R, Manager at Holiday Inn Raleigh-Durham Airport, an IHG hotel, responded to this reviewResponded 20 March 2017

Thank you Terra for taking the time to review your recent stay with us. We apologize that you experienced hot water issues during your stay. We are investigating what might have caused this, as this is unusual for our hotel and we want to ensure that there is not any issues that we need to be aware of. Thank you for letting us know, and we hope to see you again the next time you visit our area.
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn High Point South
Daly Seven, Inc.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

We booked this hotel through Park, Sleep & Fly. We stayed at the end of our vacation, so we left our car in the lot and used their shuttle service to the airport. The airport was only a 5 minute ride away and the service was very prompt.

Upon return we called the shuttle service and the driver was there within 10 minutes. During check in we were overcharged by $42. There was no reasoning with the desk clerk, so we paid and decided to try to get our overcharge figured out later. An email to PS&F had our refund within a couple days.

The hotel was nice and clean; coffee available in the lobby. Our bed was very comfortable, the water in the shower was very hot and had great pressure.

Other than the problem we had at check in we were very satisfied with our stay here.
I would definitely stay here again.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sharon T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rebecca R, Manager at Holiday Inn Raleigh-Durham Airport, an IHG hotel, responded to this reviewResponded 15 March 2017

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed our Park and Fly Option! We apologize for the inconveniences you experienced and we hope to see you again in the future! Safe Travels!

Regards,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn High Point South
Daly Seven, Inc.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

Very friendly front desk, and accomodating, late check out was not a problem, even offered it till 2pm. Comfortable clean rooms. Nice lobby. Definitely would stay again if I find myself in Durham or in the area.

Date of stay: October 2016
Trip type: Travelled with friends
Thank mrmonaco0
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rebecca R, Manager at Holiday Inn Raleigh-Durham Airport, an IHG hotel, responded to this reviewResponded 17 February 2017

Thank you for the 5-Star Review! We are glad to hear you had a great overnight stay with us and enjoyed our late check out availability, friendly staff, and comfortable rooms! We hope to see you again soon!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn High Point South
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2017

Quick, efficient service... Pleasant reception staff... Shuttle service was timely and the room had refrig and microwave and coffee maker... Yippee!! Restaurant onsite and outside restaurants nearby...
Truly a pleasant experience...
Thanks everyone ~

Room tip: I was on second floor near a elevator, but it wasn't' noisy...
Date of stay: January 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank CharchaB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Rebecca R, Manager at Holiday Inn Raleigh-Durham Airport, an IHG hotel, responded to this reviewResponded 5 February 2017

Thank you Bernard M for the 5-Star Review! We are glad to hear you had a great overnight stay with us and enjoyed our airport shuttle and room amenities! We look forward to seeing you again soon!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn High Point South
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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