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All reviews the outer banks ocean front fire pit fishing pier outdoor pool hotel restaurant oceanfront room donuts off season housekeeping staff beach access nags head hgi lobby balcony obx wedding
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Reviewed 8 June 2021

The hotel is right on the beach, which is fantastic. It's located in a group of smaller rental houses (instead of other hotels) so there wasn't a huge crowd on the beach. The staff was welcoming and helpful. The room was very clean and comfortable. The only reason I ranked them lower on cleanliness was because COVID kept housekeeping from coming in during our stay.

Date of stay: May 2021
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Muriel M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lauren Bradshaw, Guest Services / Front Office at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded 8 June 2021

Wonderful, Muriel! We are so happy to hear you had a wonderful time while staying with us and we are extremely pleased our staff provided you with outstanding hospitality and you found your accommodations clean and comfortable! We hope you enjoyed the easy beach access and took advantage of our beach equipment rental to assist you in having tons of fun in the sun! Perhaps you had the opportunity to dine with us at our Aviator Bar and Bistro or enjoyed watching the sunrise from our comfortable observation deck. We are just as anxious to return to full operating procedure, Muriel, as restrictions are slowly being lifted, we hope we can provide our guests with full housekeeping service soon. We do appreciate you visiting us, and we would love to host you again in the future.

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Reviewed 8 June 2021

The ac was clunky and loud - rust in room and just understaffed. The place is one of the best in OBX but needs some general maintenance attn. we were married this weekend and I would have rather gone to the sanderling for such a momentous event.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank mjtiedemann
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lauren Bradshaw, Guest Services / Front Office at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded 8 June 2021

Congratulations on your recent nuptials and for allowing us to be a part of your beautiful day. Our conveniently located beachfront property is a wonderful place to stay while visiting the OBX. Guests enjoy our easy beach access, beach equipment rentals, the Kitty Hawk Pier and having a restaurant on-site. We will share your comments with our maintenance staff regarding the AC as we do strive to provide our guests with outstanding accommodations. We are sorry for any disruption this may have caused, as we were not aware of this earlier. Again, thank you for your feedback and we wish the two of you the best of luck moving forward in sharing your lives together. We do hope you will visit us again in the future.

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Reviewed 5 June 2021 via mobile

Hilton Diamond member, so I’ve been to a lot of Hilton properties, and a lot of beach front properties. This one is on the lower end of Hilton properties, even for beach properties.

First, the good - the pool area and the courtyard is one of the nicer ones I’ve seen. There’s a firepit, a fountain, the pool has comfortable chairs and they have a private deck overlooking the ocean. The bad about this area is that both nights we were here there were wedding parties, so it was a little awkward running through the wedding parties who were all dressed up in my bathing suit. ;) the balcony we have has a great ocean view, but you can’t actually hear the ocean which is sad.

The rooms look like they have been upgraded, the floors are nice but they are missing amenities you find in other Hilton properties like the lamps that have usb chargers - and the bathrooms definitely haven’t been upgraded. I don’t know if this is covid related, but our room smelled heavily of mildew and our toilet wouldn’t flush.

I was staying here on a two night fishing trip using points, so I didn’t pay the normal rate ($450) for the room, but if I did, I would have been pretty upset. For that price you can get a condo on the beach for a week during the off season (which is when we were here.)

Of course, there’s not that many hotels down here to begin with, so that being said, you’re kinda stuck with this one if you’re planning on staying Hilton. Oh well.

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank Cruisesavvy123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lauren Bradshaw, Guest Services / Front Office at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded 8 June 2021

Stephanie, thank you for your kind comments about our property here in Kitty Hawk. Guest feedback is extremely valuable to us, and we appreciate you sharing your comments with us and others. Guests do love lounging poolside during the day and then spending nice evening relaxing by our firepit. Our observation deck is a beautiful place to admire our sunrises and to watch the dolphins play in the surf. The OBX is the perfect place to fish and we hope you were successful! Thank you for being a Hilton Diamond member and we hope you enjoyed your time here in NC.

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Reviewed 4 June 2021

Stay for a short vacation. The hotel sits directly on the beach and is conveniently located to shopping restaurants and activities. Clean hotel and the hotel staff were very friendly. And service was always fast.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank davidlassiter2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lauren Bradshaw, Guest Services / Front Office at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded 8 June 2021

Thank you, David, for staying with us recently and we appreciate your wonderful review! Providing our guests with outstanding service and clean and comfortable accommodations is our top priority and we are thrilled to hear we met our goal. Location is everything when planning a beach vacation getaway and our oceanfront property here in Kitty Hawk allows guests plenty of shopping and dining options as well as exploring all the OBX has to offer. Visitors to our area enjoy an informative trip to the Wright Brothers Memorial, Jeep beach excursions, a drive along the coast to visit the historical lighthouses and fun beach activities such as parasailing or snorkeling. We would love to see you again in the future and thank you for your business.

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Reviewed 31 May 2021

This was my first visit to the Outer Banks and I chose this hotel because of its oceanside location and its Hilton affiliation. As a Diamond-level member of the Hilton Honors reward program, I have stayed at several Garden Inn (HGI) locations across the country and many Hampton Inns too. While this property had the typical look, feel and amenities of a HGI in its lobby, our king oceanview room was much more like what one experiences in an older Hampton Inn. The furniture and fixtures were dated and in need of upgrading, and the bathroom was small and unventilated. (The tub was stained, probably from the sand washed off by showering guests.) However, our requests for replenishment of towels and toiletries during our five-night stay were promptly and efficiently responded to. Additionally, every team member with whom we interacted was very polite and helpful. We did enjoy the proximity to the beach, but did not use the hotel's pool or outdoor seating area. Neither did we eat at the in-lobby restaurant, but only because we chose to visit some of the highly-reviewed local eateries. In spite of our mild disappointment with our room's condition, we did enjoy our stay and will likely lodge here on return visits.

Date of stay: May 2021
Thank GatorDWV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lauren Bradshaw, Guest Services / Front Office at Hilton Garden Inn Outer Banks/Kitty Hawk, responded to this reviewResponded 2 June 2021

Thank you for being a recent guest of ours here at Hilton Garden Inn in Kitty Hawk and for choosing our property to stay during your first trip to the Outer Banks. Our staff is proud to offer wonderful, clean, accommodations with friendly hospitality and it brings us pleasure to know we were able to accommodate your requests. Our central location is a great spot for exploring the various attractions and points of interest in the OBX area and we are glad you enjoyed your visit. Thank you for you feedback and we are pleased to know that you will stay with us again in the future.

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