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“Scary first room but moved to a very nice one after call to front desk” 3 of 5 bubbles
Review of Mountain Inn & Suites Airport

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Mountain Inn & Suites Airport
Ranked #2 of 11 Hotels in Hendersonville
Carthage NC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Scary first room but moved to a very nice one after call to front desk”
3 of 5 bubbles Reviewed 12 September 2011

My husband and I checked in at 11:30 p.m. And entered a very warm stale smelling room. When I walked over and flipped the cover to the air controls a large roach and several bugs crawled out and up the walls. My husband said it was obvious the room had not been used in awhile and the bugs must go somewhere. Well after a few minutes and a few more bugs I walked into the bathroom where I discovered standing water in the bathtub. Apparently the plug was not released when last cleaned and mold was growing completely around the bathtub ring and more bugs were scurrying around in there. I was horrified and called down to the front desk and the lady could not have been more apologetic or helpful!

She told me they would move us to a different room and she would be right up to assist me with the move. She moved us several doors down to a very clean and fresh smelling room completely different from the first room. Although it took me an hour or so to relax in the new room it turned out to be a pleasant stay and I would not hesitate to stay again.

  • Stayed September 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WandererNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
    89
    89
    34
    7
    2
See reviews for
75
78
20
19
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Level Contributor
168 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 12 September 2011

Stayed here this past weekend. The hotel is nice. No premium movie channels. Breakfast is standard, waffle maker, yogurt. Breakfast area is large and clean. But breakfast nothing special, but it is free.

My room, around shower the wall paste was coming off the sheet rock. Shows a little wear.

Good Room, good value. You can't go wrong.

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank I_lv2travel12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern California
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 29 July 2011

We stayed a week while visiting family and thoroughly enjoyed the space, convenience and amenities in our 2 room suite. We slept great in our quiet, air conditioned rooms (although the mattress is due for an upgrade) and the continental complimentary breakfast and free wi-fi was a real plus! Friendly staff and convenient location too -we'll be back next year!

Stayed July 2011, travelled with family
Helpful?
Thank goldtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 July 2011

My experience at Mountain Inn was fantastic. The gym was a very nice facility. The rooms were very clean and the customer service was outstanding. Thank you very much, I will be back.

Very Sincerely,
Jimmy Altmeyer

Stayed July 2011, travelled on business
Helpful?
1 Thank JAlt2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Advance, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 June 2011

Booked this hotel on travelocity and couldn't believe the low rates for such a nice hotel. Really enjoyed the free breakfast and found the beds very comfortable.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank smeets40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Inn & Suites Airport

Property: Mountain Inn & Suites Airport
Address: 447 Naples Rd, Hendersonville, NC 28792-9694
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Hendersonville
Price range (per night): ₹ 5,052 - ₹ 9,695
Hotel Class:2 star — Mountain Inn & Suites Airport 2*
Number of rooms: 66
Official Description (provided by the hotel):
The Mountain Inn & Suites Airport is conveniently located between Asheville and Historic Hendersonville, just 4 miles from the Asheville Regional Airport. We are in the beautiful Blue Ridge Mountains, just minutes from the Biltmore Estate. Our hotel has 66 nicely appointed Rooms and Suites. Each room has amenities such as a wall-mounted Flat-Panel High Definition Television, Coffee Maker, Iron & ironing board, wall mounted Hair Dryer and bedside Alarm Clock. Guests receive a complimentary Hot breakfast each morning. ... more   less 
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Also Known As:
Mountain Inn & Suites Airport Hotel Hendersonville
Mountain Inn And Suites Airport
Mountain Hotel Hendersonville
Mountain Hotel Airport

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