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“Dingy, stale, and less than safe-feeling”

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Super 8 Durham/University Area NC
Ranked #62 of 71 Hotels in Durham
Reviewed 7 May 2013

Our recent vacation covered several states, and we booked Super 8 for every city because we have always had good experiences with them. That strategy will likely change now.

This property should NOT be a Super 8 as it is so far below quality standards as to be disgusting. The lobby is almost scary in its decrepit state and the clerk sitting behind bullet-proof glass was our first tip that we had made a bad choice this time.

Despite having clearly requested a 1st floor room, our initial room assignment was on the 2nd floor (stairs only and inaccessible for us). So after much discussion, we were given a 1st floor room which was very under-whelming.

A musty smell, and dark dingy look did little to relieve our concerns. But the beds were clean as was the toilet and tub, so we decided to go ahead and stay since we were only going to be there over night.

There was a serious lack of electrical outlets to plugin laptop and phone chargers, and when we opened the refrigerator a strong smell of urine emanated. (We definitely did not use the refrigerator!)

We went out to dinner, and when we returned, there was a large group of Spanish-speaking young men hanging out on the balcony directly above our room, making comments on visitors cars and what they could see in those cars. My wife definitely did not feel safe during our stay.

We will certainly not stay here again, and if Super 8 is now allowing such low-scale establishments to carry their name, we may have to rethink our choices as to where to stay in the future.

Room Tip: Ask for directions to another hotel.
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  • Stayed: April 2013, travelled as a couple
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Thank Paul O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (134)
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99 - 103 of 134 reviews

Reviewed 21 April 2013

  • Stayed: April 2013, travelled on business
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Review collected in partnership with Super 8
Thank David L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2013

So....brought my family here for a week because we needed something decently-priced...ended up getting an upstairs room. Room had to be changed immediately as we requested non-smoking and got smoking. Had to have the fridge replaced because the first one didn't work. Room is spacious, but furniture is sorely outdated. No flat screen TV, beds have no soft and comfy blankets, and our deadbolt was missing! Door didn't fit into jamb correctly, leaving a nice little gap. Holes in carpet, and it felt like you were walking on the nastiest grime on earth. Kept socks on! Housekeeping was very sweet as was the maintenance men. Biggest complaint? The roaches we encountered daily. We kept our room very clean, had housekeeping vacuum and change trash daily, and sprayed our own cleansers daily as well. Will not stay here again, as there are nicer hotels (e.g. Red Roof Inn) just a mile up the street for a few bucks more! Not worth the price for the rooms looking the way they do!!

Room Tip: Simple! Don't stay here!
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  • Stayed: April 2013, travelled with family
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Thank ashley s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2013

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Tammy H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 April 2013

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Arthur L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Durham/University Area NC

Address: 2337 Guess Rd, I-85 Exit #175, Durham, NC 27705-3342
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #62 of 71 Hotels in Durham
Price Range: ₹ 3,189 - ₹ 3,763 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Durham/University Area NC 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Super 8 Durham
Super Eight Durham
Durham Super Eight
Durham Super 8

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