room was sort of clean and bed comfy. Found hair in shower and someone's contact lens at the base of toilet. Pool was to cold to get in and the hot tub wasn't any better. Funny that a packed hotel and no kids were brave enough to get in the pool. Informed desk girl that you could not get in the side doors with key and she replied someone would look at it. Never worked the entire 4 days of our stay and the trash by the door was so full people were putting it beside the can , again all 4 days of our stay. Funny shower in that you put the handle in middle for hot. First day was a cold shower till I asked the front desk. We took the stairs a lot and the 2 McDonalds fries on the second and third floor were again there all 4 days. Had to turn the bath fan on to drown out the noise from the other rooms and hallway. We added the last day to our already booked stay and the rate was higher probably due to all of the people looking for a place to get away from Irma. Now that we have learned the tricks of this place we might would stay again
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.