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“very unhappy”

Smoky Mountain Gold and Ruby Mine
Ranked #16 of 33 things to do in Cherokee
Attraction details
Reviewed 2 weeks ago

Do not visit this place. I fell on the uneven sidewalk that they admitted was a problem in the past and now have supposedly fixed it. Isn't that admitting the fault? I now have a rotator cufff injury and they are refusing to pay my medical bills.I will tell everyone I know not to go here.

2  Thank dgilbe82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (167)
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"gallon bucket"
in 3 reviews
"gems cut"
in 2 reviews
"great fun"
in 9 reviews
"all ages"
in 5 reviews
"pigeon forge"
in 2 reviews
"staff was very friendly"
in 2 reviews
"rubies"
in 20 reviews
"stone"
in 49 reviews
"mines"
in 9 reviews
"jewelry"
in 22 reviews
"sifting"
in 9 reviews
"pan"
in 7 reviews
"minerals"
in 3 reviews
"blast"
in 12 reviews
"identifying"
in 3 reviews
"necklace"
in 5 reviews
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1 - 5 of 167 reviews

Reviewed 3 January 2018 via mobile

Seeing other terrible reviews now I don’t feel so bad. Both of the gentlemen who were working that day were super rude, seemed frustrated we even showed up which was really annoying because I didn’t even want to be there, we drove a very long distance so our five year old could mine for gemstones. I wouldn’t even call them gemstones. Lots of dirt. Found a few big ones we got to take home in a ziplock bag. Unprofessional service, poor quality stones. We left right after we were done. Don’t waste your time here.

1  Thank Halieee95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

We had a wonderful time! We panned for over an hour and had a blast! We were instructed on what to look for and assisted with any questions we had. The staff was friendly and courteous! Made some great memories

1  Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017

This is where to get down and dirty to pan for gems. My kiddo is a rock hound and she had an absolutely fantastic time.

Thank kmgIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 October 2017

What a fun spot to enjoy the rocks and gems which are found in this area. We brought a kit home for our grandson for his birthday and he has had great fun panning for his rubies and sapphires....Be prepared to dig in, get your hands didrty and pan for gems...a fun day in Cherokee/

Thank Gran7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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