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“Great location, restaurant and food locations.”

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Charlotte Marriott City Center
Ranked #21 of 180 Hotels in Charlotte
Certificate of Excellence
Reviewed 4 weeks ago

This was my first visit to Charlotte and the hotel is located in a great spot in the town center. We were welcomed by the check-in staff that were very friendly and fast, I didn't see anyone having to wait during my visit. The room was very nice and quiet. They did have a bottle of water in the room but it was $5, in the vending machine down the hall a smaller bottle for $2, but no large water dispenser in the lobby area. I did go for a 10 mile run along the river and through the parks and it would have been nice to grab a water. The coffee bar was unique and looked great, unfortunately we didn't have time to go there. The bar was great and the restaurant area looked very nice. A great place to stay if you're in town.

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank IRBDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 856 reviews

Reviewed 4 weeks ago via mobile

This hotel is the best in Charlotte. I worked with Kai multiple times and she is absolutely amazing. By far the best customer service I have had in a LONG time. The valet parking team was amazing and super friendly. The room is perfect and full of smart room features that make it incredible!

Stayed: October 2017, travelled on business
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

An unforeseen server malfunction shut down the internet, billing, and key card assignment on their busiest day of the week and hosting a conference. The team overcame the obstacle with some extra work, the crew was as pleasant as ever. The layout is unique and rooms were great. Very accommodating to Tech life and collaboration.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank mcoleman28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Upon entering you are greeted immediately into a bustling lobby where people are gathered to dine or mingle. Rooms were spacious and very comfortable. House-keeping seemed very busy when we stayed and missed the mark on a few areas but the hotel rectified the situation. Located in the heart of city and near a lot of restaurants and bar/lounges. Literally in walking distance or a very short Uber ride away. Pleasant stay!

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Service
Thank nikkigfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

We had a wonderful stay... very comfortable. In town for a wedding across the street.
Valet parking only ... $30 plus gratuity. Wifi is $9.95 unless Marriott Rewards member. Rates are very high to begin with. Bottomline - with the wedding group rate, the valet parking was gratis (after initially charging us incorrectly, they agreed to reverse the charge after my commenting about it); the wifi is gratis if you ask about it.. and they reverse the charge if you are a rewards member.... and the initial rate was very high. and varied daily depending on what they could charge due to events.... we negotiated with them and got relatively exorbitant prices down to something reasonable.
Our bed was very comfortable; shower was great; location is wonderful; staff is marvelous.
Recommendable if you are aware of all the costs and deal with them appropriately.

Room Tip: higher the better
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charlotte Marriott City Center

Address: 100 W Trade St, Charlotte, NC 28202-2144
Region: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#51 Business Hotel in Charlotte
Price Range: ₹ 9,678 - ₹ 30,205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charlotte Marriott City Center 3.5*
Number of rooms: 446
Official Description (provided by the hotel):
Bringing new polish to a building filled with history and character, Charlotte Marriott(R) City Center is breaking the mold of hotel design with a residential-style aesthetic. Our Charlotte, NC, hotel's reinvented style draws the Charlotte community into dynamic, tech-enabled public spaces perfect for connectivity and integration. Our fresh, open-design approach to the traditional hotel lobby features a coffee social hub with locally sourced coffee, unique retail and limited-edition food selections. Stoke, a community-inspired dining experience with an immersive kitchen, places guests in the center of the action. We've tailored our guest room designs with inventive solutions, and our new fitness concept goes beyond the ordinary with more than 600 on-demand workouts and state-of-the-art equipment. Foster collaboration and harness the ingenuity of your group in 20,000 square feet of flexible meeting space, including our new Event Hub with high-end technology enhancements. ... more   less 
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Also Known As:
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte

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