We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location in Charlotte and a real nice setting too !”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Charlotte University Place
Ranked #24 of 180 Hotels in Charlotte
Certificate of Excellence
Reviewed 7 September 2016

Very nice hotel down in Charlotte, great for Families who are holding large weddings or Family reunions. Definitely worth staying here and the stores and the small little lake outside were real nice to look at from the rooms.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this reviewResponded 13 September 2016

Dear James B,

Thank you for taking a moment to share your experience. We were glad to hear you enjoyed your stay and our staff met and exceeded your expectations. We were also glad to hear you enjoyed your room over-looking the lake. We look forward to welcoming you back to our hotel in the not too distant future.
Sincerely,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,620)
Traveller rating
Traveller type
Time of year
Language

319 - 323 of 1,620 reviews

Reviewed 7 September 2016

I cannot say enough about the Hilton Charlotte University Place! I stayed here a couple of years ago and it was a nice place, great location. But my last stay (August 10-14, 2016) was the absolute best place for my wedding. From the time, I started planning back in May up until the actual day, the process was seamless. My wedding specialist, Katelyn Freeman, was ABSOLUTELY AMAZING!!! She was the ultimate professional and the sweetest person you could ever work with. She made planning the wedding from afar (literally across the country) effortless. Upon checking into the hotel, the staff was super accommodating and made sure everything I needed was taken care of. The hotel was completely sold out and was hosting several events and reunion but the staff was friendly and went out of there way to assist my husband and all of our guests (as if we were the only ones there). The rooms were clean and comfortable and property is well kept. The area itself has lots to offer and is easily accessible to eateries, shopping, and the freeway. Overall, I would highly recommend this hotel and location for any and all occasions.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank NCUWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this reviewResponded 7 September 2016

Dear Valued Guest,
Congratulations on your wedding! That is a very exciting time and we were delighted to hear that everything was perfect for your special day. Yes, we agree that Katelyn is a wonderful and amazing wedding specialist. We were also glad to hear that our entire staff made you feel welcome and met all your needs while you and your guests were here. Hats off to our entire team and to our housekeeping team for making sure your rooms were clean and comfortable. We look forward to seeing you again for your anniversary.
Best Regards,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte university Place

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

Overall the hotel was good. The room and lobby area were clean. You can start to see the wear and tear throughout the hall area. The only thing is I wish I had known it was a wedding depot. There was a wedding there everyday of our visit. We came for a relaxing weekend and people were everywhere for that reason I would not stay there again.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Larissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this reviewResponded 7 September 2016

Dear Larissa C,
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Silver HHonors member, you are among our most valued guests. The summer time is our high peak season for weddings and family reunions and we are winding down the season now that school is back in session. We are still in the process of renovating our hotel to offer a better product for our guests. We hope you will consider staying with us in the future.
Sincerely,
Marieta Bryan | Guest Loyalty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

Hotel room was nosey and in need of repair. A/C unit was loud and the tub faucet dripped all night. I was not made aware of their Make It Right policy. Would have excepted better quality for a Hilton. The conference center was nice and convenient. The food was excellent.

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Jamie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this reviewResponded 7 September 2016

Dear Jamie L,
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your room condition, with the HVAC unit in this room being very loud. We are in the process of fixing our HVAC units to offer a better product for our guests. I know that we have been corresponding privately and thank you for giving me an opportunity to turn your experience around and Make It Right.
Best Regards,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2016

I’m in Charlotte often but this was the first time I’ve stayed at the University Hilton.

Great stay! May be one of Charlotte’s best kept secrets….very friendly staff at check-in. Clean, spacious room. Comfy beds. Fridge, Microwave. Plenty of electrical outlets close to bed. The Peter Thomas Roth hair and body products were an added bonus. Floor length mirrors always win me over – a small but much needed amenity that many hotels miss.

I didn’t use the fitness center but checked it out. Spacious center, multiple treadmills, hand weights…..The outdoor pool area was a pleasant surprise. Plenty of lounge chairs and cabanas overlooking the shopping village.

Food and shopping in walking distance. Multiple chain restaurants in short driving distance. About 20 minutes from Downtown Charlotte and Panthers Stadium. About 15-20 minutes from Northlake Mall and additional restaurant choices. About 20-30 minutes from Airport.

Great stay, would definitely come back.

  • Stayed: August 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank late_bloomer09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marieta B, Guest Loyalty Manager at Hilton Charlotte University Place, responded to this reviewResponded 6 September 2016

Dear Late_Bloomer09,
Thank you for your feedback from your recent stay. We were delighted you enjoyed your stay. It is our goal that every guest have the ultimate stay experience and we were delighted to hear our front desk staff took great care of you. We were also glad to hear you found our brand new mattresses comfortable and the rooms were clean and spacious and that you enjoyed the Peter Thomas Roth hair and body products in each room. We were also glad to hear you found our hotel location conveniently located to many shops and restaurants and malls and the airport. We look forward to you continuing to choose the Hilton Charlotte University Place as your "must stay" location.
Best Regards,
Marieta Bryan | Guest Loyalty Manager
Hilton Charlotte University Place

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Hyatt Place Charlotte Downtown
Show Prices
Show Prices
Show Prices
Eagle Lake
Hilton Garden Inn Charlotte Airport
Second Ward
Hilton Charlotte Center City
Eagle Lake
Embassy Suites by Hilton Charlotte
Show Prices
Show Prices
Show Prices

Been to Hilton Charlotte University Place? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hilton Charlotte University Place

Address: 8629 J M Keynes Dr, Charlotte, NC 28262-8426
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
Price Range: ₹ 7,470 - ₹ 13,251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA and HotelQuickly so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing