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“The Breakfast could have been better, Great Room!”

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Residence Inn Charlotte Uptown
Ranked #60 of 183 Hotels in Charlotte
GreenLeadersBronze level
Reviewed 16 October 2017

Upon arrival, there is not any wiggle room to unload your vehicle. There is an un-manned pay parking garage located behind the building. You will need to get a ticket and get it validated at the front desk; otherwise you will have to pay daily. The front desk will initial the ticket to use to get back into the garage without paying. The front desk staff was very friendly and the appearance seemed clean and inviting. The room we chose was spacious and clean. The room was quite, however, there was not a Panther Game during our stay. The room was advertised as a 2 Bedroom Suite Bedroom 1: 1 Queen, Bedroom 2: 1 Queen, Sofa bed, Bathrooms: 2. One of the rooms actually had a King Bed. The room with the Queen Bed had a bathtub and the room with the King Bed had a stand up shower. Our view to the left was the Bank America Stadium and to the right was a minor league baseball field. The hotel is within walking distance to a 7-11 and about a block to many bars/restaurants. The bar was open @ 5:00 PM. The person at the bar serving drinks was very friendly. The breakfast area was just okay. The staff was not as friendly as the rest of the staff we encountered. They had turkey sausage, sausage, scrambled eggs and scrambled egg whites, yogurt, bagels, waffles, toast, pastries, hard boiled eggs, cantaloupe and kiwi as well as pineapple and bananas which were very ripe. The type of bananas you would use for banana bread. The floor was sticky in the breakfast area. Overall, clean lobby and clean rooms, I’ll definitely give this one a try next time I’m in the area but will probably skip the breakfast.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank lvmylabrador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded 17 October 2017

Ivmylabrador: Thank you for the very thorough and overall positive review. We appreciate you taking the time to post it. The newly renovated rooms are very nice and functional. I hate to hear that you did not fully appreciate the breakfast. We actually score very high in that area. We will take this as constructive criticism and work even harder to provide outstanding service in all areas of the hotel.

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10 - 14 of 371 reviews

Reviewed 7 October 2017 via mobile

I chose this hotel first for the brand and second for the location. I’m loyal to the Marriott brand and have always had good experiences with them. Being right next to Bank of America stadium for a family of Panthers fans is ideal. The staff was amazing. They were welcoming and kind. When I checked in it was almost 2am but the young man working the front desk was awesome. He was friendly and informative. I stayed in a two bedroom suite with my family and it seemed a little run down for Marriott standards. My biggest complaint was the bed. It was a thin warped mattress. My husband and I didn’t sleep very well because of it. Maybe a little update would change my views. Had it not been for the great staff, I would have definitely scored a 1.

Stayed: October 2017, travelled with family
Thank Lisa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded 9 October 2017

As we pride ourselves on delivering a memorable hotel experience during your travels but unfortunately fell a bit short. We will definitely look into the mattress issue. We take pride in providing our guests with a very good sleeping experience. We will work even more diligently to provide the best possible experience for you and other travelers in the future. We have shared your feedback with the maintenance team to correct any deficiencies.

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Reviewed 12 September 2017

We stayed here while in town for a concert. Our room was great -- very comfortable and clean! We found the staff to be very courteous and friendly. The hotel is in walking distance to several restaurants and bars! We will definitely be staying again.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded 30 November 2017

Jane: Thanks for the review so other travelers can get a glimpse of what our property provides. We are thankful that you had an outstanding hotel stay with us and found the location to be excellent as well.

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Reviewed 11 September 2017

Stayed here for the second time for the South Carolina football game and this hotel is incredibly convenient to stadium and short walk to restaurants. Parking is convenient and the staff was excellent. Our room was huge and quiet.

We will back.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Chip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this reviewResponded 13 September 2017

Chip: Thanks for your nice review to help others make a decision on where to stay for sporting events in Uptown Charlotte. We were so pleased to hear that you enjoyed your stay and found the property convenient, quiet and spacious!

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Reviewed 3 September 2017 via mobile

This residence Inn is located next to the spectrum stadium and is located near to some of the good restaurant at Charlotte uptown
The staffs are very nice and the breakfast is decent
The provide snack and drink in the afternoon
The rooms and spacious and nice

Stayed: September 2017, travelled on business
Thank Travel_Food_Photos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Charlotte Uptown

Address: 404 S Mint St, Charlotte, NC 28202-1510
Region: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#8 Business Hotel in Charlotte
#10 Green Hotel in Charlotte
#23 Family Hotel in Charlotte
#40 Romantic Hotel in Charlotte
Price Range: ₹ 11,605 - ₹ 22,953 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Uptown 3*
Number of rooms: 150
Official Description (provided by the hotel):
Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more   less 
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Also Known As:
Residence Inn Charlotte Uptown Hotel Charlotte
Charlotte Residence Inn

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