Spent one night here on Saturday to attend a wedding, didn't get to use many of the facilities so this is not a complete review. The location is excellent - convenient to Myers Park where we were going, as well as Uptown where we went for dinner. I didn't use the exercise room, but did do a couple of laps around South Park Mall, a good run - a bit over 3 miles going twice around.
Our room was nice, a suite with two queen beds, comfortable. The room was quiet, even though there were some people at the hotel for the football game who were having fun. Got a good nights sleep. Didn't eat at the hotel (left before breakfast), went to the bar for a beer on Saturday, but they had just run out of draft, service was a bit surly and overall the bar was not that appealing so I skipped it.
The pool area looked nice, good public spaces, easy parking.
Only negative was when we arrived early for check-in, understanding that a room might not be available, the check-in clerk was unwilling to make any effort to get us a check-in. She insisted no rooms were clean, none were available (she knew this without even looking). When I pushed a bit, she reluctantly called housekeeping, and then told me the supervisor was out for lunch so there was nothing she could do. She said to come back at 4:00 PM and dismissed me. I waited 30 minutes, and got another clerk who gave us a room in 2 minutes, and was very nice. I understand that early checkin is a perk, but given how little Hilton's do for Diamond members, it seems a reasonable ask for them to look for a room. Too bad the first clerk was uninterested. Having said that, if in the area again I would stay here.
- Official Description (provided by the hotel):
- The DoubleTree Suites by Hilton Charlotte-SouthPark is a truly charming full-service, all-suite hotel in the heart of SouthPark, Charlotte’s best shopping and dining district! The hotel is a restful retreat and the only full-service, all-suite hotel in the heart of Charlotte’s most upscale area. Renowned for gracious service and picturesque location, the hotel is nestled between SouthPark Mall (with its 120+ department and specialty stores, restaurants and food court) and Symphony Park. The DoubleTree Suites’ professional staff and luxurious amenities make your temporary residence feel like home. ... more less
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- Also Known As:
- Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
- Doubletree Hotel Charlotte Southpark