I'll start on the good, the room was huge, super modern, clean, and had a mini kitchen (fridge, stove, sink, microwave, dishes). I was surprised the room cost so little compared to what I got. The location was also great, very centrally located in the heart of the city. But of course with being in the heart of the city you then have the dreaded parking issues.
A few of the other reviews talked about the parking. Not much bothers me so I thought it couldn't be that bad or that it would bother me. I was wrong. I was driving a rental car covered by my company - both have my company and the rental car company have a clause stating I'm the only person who can drive the car, so my first problem was when the hotel told me the only hotel parking is required valet and it costs $22 (with in-and-out privileges). And no, I couldn't just drive it into the garage to unload and check in. It was required valet for $22 for one minute or 24 hours.
As other reviewers stated there are other cheaper parking lots very close to the hotel but none had in-and-out privileges, though I don't think you would get caught doing so in the lot just east of the hotel. I parked in these lots and was ok until I got sick.
Running a 102.6 temperature I decided I would valet the car because I couldn't get into bed quick enough. At 2:00 in the afternoon, I went to valet my car and I had to wait, they were backed up or something. At 2:00 pm for $22 I should have some service wouldn't expect to have a wait.
To sum it up, it is a great hotel but just add the $22 on to what ever they quote your for the room price and don't expect great valet service.
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hyatt Hotels Corporation and HotelQuickly so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.