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“Nice staff, comfortable room” 4 of 5 bubbles
Review of Hyatt Place Charlotte Airport/Lake Pointe

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Hyatt Place Charlotte Airport/Lake Pointe
Ranked #16 of 174 Hotels in Charlotte
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice staff, comfortable room”
4 of 5 bubbles Reviewed 23 April 2012

This is a really nice hotel right in downtown Charlotte. You can't beat the location and the staff was very helpful and friendly. The room was nicely decorated and had all of the necessities. It was a bit loud during the night because a lot of the guests were there for a wedding. All in all, it was a pleasant hotel in a great location.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jjmsjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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516 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Level Contributor
88 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

An impressive staff that truly went the extra mile - very friendly, knowledgeable, and professional. They blew away the attention and quality of service that I've received at much higher dollar properties (Renaissance Times Square, Omni in Washington, etc...). The property is finishing out renovations/upgrades that should push it over the top in terms of value. I had a suite with the biggest HD TV that I've ever seen in a hotel room, a huge sectional couch that could seat a 8 if needed, and a nice work area and small sink/refrigerator/counter space. Minor complaint - the soundproofing on the rooms wasn't the best - hallway noise and outside noise could bother light sleepers. Breakfast was good and the availability of on-site and walking distance restaurants was decent and the shuttle van will provide a ride to Jakes and Jills, a pretty cool sports bar nearby. Our non-profit was here for a Board of Directors meeting and the rack rate with food and space for the meeting was a great deal.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank easystreets1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville VA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

Being a travel agency owner, I am always looking for the best places to stay. The Hyatt Place Charlotte City Park meets every need! They have large rooms that have a sectional sofa, wet bar, spacious desk with internet service. The hotel has a great upscaled Jocks and Jills sports bar in the opposite parking lot which has great food and you can walk to it. The hotel has a quaint bar in the lobby and a small selection of food. A large continental breakfast is service the next morning. The shuttle to the airport is excellent! Also, the employees could not do enough to make your stay more comfortable! The hotel is very clean and the beds are very comfortable!

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travel56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
178 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
5 of 5 bubbles Reviewed 30 December 2011

They Hyatt is a great place to stay. The room is very spacious with a sectional couch and large flat screen. The bed is comfortable and the staff (particulary Lisa) is very helpful. I would stay at the Hyatt again. If I had to be critical, the bathroom is really small and the location is a bit far from downtown.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank uncwmel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 30 November 2011

Was able to stay at the Hyatt Place Charlotte City Park, and it was a very pleasant experience. Hotel grounds, lobby and rooms were very clean and tidy. Excellent place to stay for an overnight very close to the airport, with availability of a shuttle. Wonderful people working at this hotel. I enjoyed my stay. Thank you.

Room Tip: There might be a problem that could affect some people who are light sleepers. Some rooms (mine was...
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  • Stayed November 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SdR08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Property: Hyatt Place Charlotte Airport/Lake Pointe
Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Region: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Charlotte
#37 Romantic Hotel in Charlotte
#37 Business Hotel in Charlotte
Price range (per night): ₹ 7,374 - ₹ 16,590
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place

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