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All reviews beautiful property sliding door definitely stay here again newer hotel complimentary breakfast very nice hotel clean rooms great stay comfortable stay every staff member easy access staff was very friendly and helpful comfortable bed oatmeal ballantyne accommodations closet
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Reviewed 4 weeks ago

Ok, due to the pandemic, it took a plethora of research for a spot for us to select to feel "safe" at staying. Reading the reviews on TA and a few other sites prompted our stay here. Am I glad we did. Upon check-in, it was evident the property manager wanted guests to feel.......at home.

Chris and another lady checked us in. (There was a basketball team there during our stay - but those kids were WELL behaved and quiet).

Our room was on the top floor - (the princess room, or whatever they call it).
Being its an oversize room, some things were nice to have there, and others items were left out.

There is a powder room off the main hallway - (no toilet). In the larger latrine, there was NO outlet........if I was a bride - to not have any access to an outlet to curl my hair, makeup tools, etc....would NOT be prime on such a special day. Install an outlet............please.

Double doors greet you as you enter, but they are HEAVY to open or close.

With remote work being the norm......(one person in the room needed to connect to the TV for a project) - and due to the hotel safety concerns....it was virtually impossible to access the panel or outlet to either of the TVs. It took us Googling to get the remote to enable us to (Input) as its a cable remote ONLY.

The fridge - although a small one, seemed to be a micro-mini fridge.

As we went to run the bath, the stopper was inoperable and hotel maintenance was called & fixed it for us in under 5 minutes. This hotel had wonderful customer service with each staffer we encountered. During breakfast, Ms. Martha put touches of LOVE in the spread. I found out the young lady who checked us in, is her daughter.

The gym is 24/7. Ice is on alternating floors. Plenty of parking. Good shops / eateries nearby. The blackout curtains were amazing & we all got plenty of rest, as we heard nothing outside of our room. WILL STAY HERE AGAIN......and again.

There is a lovely outdoor patio area - off to the side (back) of the property. The lights set it off lovely.

Date of stay: August 2021
Thank pky_pook
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 August 2021

After six hours of delays at Charlotte Douglas International Airport (CLT) our flight was canceled. All the local hotel were booked and it was now after midnight. Alfonso at the Hampton Inn & Suites Charlotte/Ballantyne had several no shows and gladly rented us three rooms for the night. The staff, especially Alfonso, were friendly, kind and courteous. The rooms were clean, well maintained and quiet. I can not thank Alfonso enough for his kindness and professionalism! I highly recommend this Hampton Inn & Suite if you are in the Charlotte area.

Date of stay: August 2021
    • Location
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Thank shawnhN6015GU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 August 2021 via mobile

Whenever we travel, we stay at Hampton Inn whenever possible. Quality is usually consistently good. This hampton inn is consistent with everything except for the cleanliness. We rolled out one of the square portable chairs to put our luggage on and saw a ton of crumbs on the carpet underneath. Looks like cookie crumbs I think.
Although the bedsheets were clean, it had water stains-maybe it’s time to get new linen.

It was close to midnight when we checked in and we were too tired to call housekeeping.

Staff is ok and efficient but not as friendly and welcoming as other Hampton Inns.

Date of stay: August 2021
Trip type: Travelled with family
Thank Foodievacay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 July 2021

Need cameras outside had my vehicle broke into and 4 others was broken into and the week before the same thing happened so ended up paying 200 extra for the window i lost and not including the damage done to my vehicle every door was scratched

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Hampton
Thank reelcountrylife
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 May 2021

Rooms nice, clean, comfortable. Front desk staff, nice, funny, helpful. Complimentary breakfast, below average and poorly staffed for 3 straight mornings unable to keep up with visitors. Outside of breakfast the hotel was good and great location

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank intense369
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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