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DoubleTree by Hilton Hotel Charlotte - Gateway Village
Ranked #27 of 178 Hotels in Charlotte
Certificate of Excellence
Grovetown, Georgia, United States
1 review
“Not worth it”
Reviewed 17 February 2012

For a Double Tree hotel this was definately not what I expected. Not satisfied at all, room too small for 4 people. Bathroom fixtures were not hooked up correctly, Internet was too expensive for the quality.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katherine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review, 20 February 2012
Thank you for taking the time to review our property. I have reviewed your comments with our property operations team and have taken corrective action to resolve the mechanical problems noted from your recent stay. I do appreciate your feedback and hope that you will return in the future and give us an opportunity to improve your opinion of our facility.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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855 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Columbia, South Carolina
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 February 2012

Great location. Friendly staff. Beds are wonderful. The breakfast selections are outstanding. Plus the rates are surprisingly reasonable.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rcovington4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review, 20 February 2012
Thank you for taking the time to review our property. We are happy to hear that you enjoyed your accomodations and your breakfast. Thank you again for your business and for your comments. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
2 reviews
Reviewed 16 February 2012

My room was very modern and very comfortable. Staff was very friendly and helpful. Location is good. Parking was available but space is limited. I enjoyed my stay .

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asista4u2love
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review, 20 February 2012
Thank you for taking the time to share your Great experience. We are happy you enjoyed your stay with us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
1 review
Reviewed 15 February 2012

I love this hotel!! It's the perfect location from downtown Charlotte. And the plus is that it's on the bus line. Just grab the "free" trolley bus and you're at your destination. The staff are friendly and very knowledgeable. You should give this hotel a try. I stay here always when I'm traveling to Charlotte, NC on business. The staff are also willing to accommodate any reasonable request.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jusjamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review, 20 February 2012
Thank you for taking the time to share your wonderful comments about our property. We are happy you enjoyed your stay with us. Thank you again for your business and for your comments. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 February 2012

Well located (short walk to heart of business district). Completely renovated.... rooms are new and comfortable. Very friendly staff.... good restaurant.... good business center.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank running0ut0ftime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Property: DoubleTree by Hilton Hotel Charlotte - Gateway Village
Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Region: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Charlotte
#39 Family Hotel in Charlotte
#44 Business Hotel in Charlotte
Price range (per night): ₹ 8,598 - ₹ 18,424
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree

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