We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Hotel, Smaller Room, Great Place!”
Review of The Carolina Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Carolina Inn
Ranked #3 of 18 Hotels in Chapel Hill
Certificate of Excellence
GreenLeadersGold level
Lansdale, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Beautiful Hotel, Smaller Room, Great Place!”
Reviewed 17 June 2008

~Beautiful fresh flowers in the lobby
~Breakfast Buffett wasn't worth the $10 but the main menu is delicious! The best deal is the bread basket for $3 (includes a muffin, cousaint, & roll). The berry bowl is also great too!
~Walking distance to the main street (Franklin St) with all types of bars and restaurants! About a 15 minute walk to the "Carolina Brewery" and a 5 minute walk to "Top of the Hill" & "Spanky's Restaurant".
~Conciere is very helpful and friendly.
~The cookies at the front desk ran out but we were able to come back at a later time with no problems in getting them. (This hotel is a Double Tree hotel and give everyone those delish cookies at check-in.)
~There is a "Friday's on the Porch" event with live music, every Friday night.
~The elevators, rooms and bathrooms are very small but clean and nice. It's perfect if you already expect them to be smaller than you're use to.
~It's an older style hotel but feels brand new!
~Chapel Hill is such a beautiful part of North Carolina and The Carolina Inn is right in the heart of all the beauty.
~Great place for a wedding!!! - The courtyard was beautiful, the cocktail hour hallway was bright with lined windows and the reception room was spacious and lovely!
~If I were to travel to Chapel Hill again I would DEFINITELY stay here!!!!!

  • Liked — The ability to walk to the bars and restaurants on Franklin Street
  • Disliked — The small size of the room, bathroom & elevator
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank MoJo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,276 reviews from our community

Traveller rating
    961
    213
    65
    20
    17
See reviews for
464
252
65
351
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Any
English first
Alabama
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 June 2008

I stayed at the Carolina Inn because it was recommended by the organizers of the conference I attended. I booked the room through the hotel website with absolutely no problems. The place has quaint Southern charm, but I do have a small problem (not a problem that is small, but the problem is "smallness": the rooms!). I have stayed in hotels from the US to Switzerland to China, and this is by far the smallest room I have ever stayed in. From what I understand, there are large suites at this property, so apparently a few folks enjoy those at the expense of the rest of us who are crammed into tiny spaces. Just a thought for the management: let people know you have really small rooms before they arrive. I might have opted to stay in one of the dorm rooms also offered on campus, which, from what I hear from the occupants, were plenty roomy!

  • Liked — good location
  • Disliked — really tiny rooms
  • Stayed June 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gamecock2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
1 review
Reviewed 25 April 2008

Having recently stayed at the Carolina Inn for a wedding we were in town for, we did not regret our decision to "upgrade" our reservation for a Junior Suite from a regular Queen room. We were traveling with our 1 year old in tow and having this "extra room" allowed our crawling daughter enough space to move around. Upon check-in I requested the Maintenance staff to bring up a roll of tape (I forgot the blue painters tape at home) in order to "baby proof" the outlets and tape the drawers shut on the armoire. We also had a nanny in the room with our daughter while we were attending the wedding reception downstairs, and this allowed for her to watch tv, etc while rolling the 'pack n' play' into the bedroom.
A helpful note to anyone staying in a hotel - make a mental note of where the stairways are adjacent to your guestroom!! This came in handy on this trip, because low and behold there was a fire coming from the basement, which set off the fire alarm and absolutely filled the 2nd floor halls with smoke. Thank godness I took a look at where the stairs were (and that it was only a 3 story hotel), because I had to exit immediately with a very scared baby in my arms with the ear piercing sound of the fire alarm/strobe light combination going off in the smoke filled hallways. Very scary scenario which thankfully turned out ok, and had the guests back in the hotel within an hour of it happening. We even had a chance to see the bride pose with her bridesmaids in front of the firetruck to memorialize the event. :)

Stayed April 2008
Helpful?
Thank YellowLab29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 March 2008

We requested a room of appropriate size for my husband and myself as well as our 1 year old who would be sleeping in a crib provided by the hotel. When we arrived in the room, the crib was there and there was absolutely no room to move around. The crib had been crammed in in the space between the bed and the wall. We could not even set up the luggage racks to unpack our suitcases. We needed to iron our clothes for the event that we were attending but could not do that as there was was no space to set up the ironing board. I was shocked that we could have been so warmly greeted at the front desk and then shoved in a room that, in most hotels, would be a closet. I couldn't help but wonder what was going on in the head of the person who assigned us to that room. What were they thinking? Consequently, we were not able to spend any time in the room at all during the weekend. During our daughter's daily naps, my husband and I had to take turns waiting outside the room as we could not be in there with her while she slept because, in the small space, any movements we made would have woken her. We were way overcharged for the product and experience that we had. I absolutely would not recommend this hotel for families with small children.

  • Stayed March 2008, travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank mtmw96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athen, GA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 February 2008

We are frequent travelers and I often review the hotels that we visit. I booked a "queen larger room" at the Carolina Inn months in advance for the evening of the Duke/Carolina game. I can agree with much of the criticism of several of the previous reviews. First, there is no self-parking when you arrive to this hotel. They either cannot accommodate the number of guests who might be staying at their hotel, or they permit others to park there. We found this at the onset of our stay to be disappointing. Then, at check in, we were not really spoken to at the front desk in a manner similar to other guests (regulars to the UNC games , I am presuming). I am one of the most avid Tar Heel fans anyone should ever wish to speak to. I don't, however, believe that this should be a criteria on which the management bases its decision on how they speak to you. While we were checking in (and out the following morning) we felt that there were constant groups of people that the staff was well familiar with, to the extent that we were just sort of put in our room (or in our car) and sent on our way while these other guests were "taken care of." Might sound like a small thing, but a big part of customer service is making EVERY customer feel as if he or she is important to your business. We really didn't feel that way.

Now to our "larger" queen room. We totally agree with another reviewer that this room was anything but large- the queen bed barely fits and the bathroom is tiny. More disturbing is the lack of any sort of window that you can see out of. There is some sort of small dormer window that lets in light- and that's it. The bed was very comfortable. However, you can get really comfortable beds in any Westin hotel (or Sheraton) and also have a window somewhere in the room. And, we completely agree that we could hear a constant assortment of people well into the night talking as they walked up and down the hallways. In short, we were overall disappointed with our stay at this hotel and probably would not stay here again.

  • Liked — location to Franklin St.
  • Disliked — customer service, small rooms
  • Stayed February 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank TarheelBred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Chapel Hill
4.5 km away
Rizzo Center
Rizzo Center
#1 of 18 in Chapel Hill
417 reviews
0.5 km away
The Franklin
The Franklin
#4 of 18 in Chapel Hill
615 reviews
2.9 km away
The Siena Hotel, Autograph Collection
Show Prices
Show Prices
Show Prices
4.0 km away
Chapel Hill University Inn
Chapel Hill University Inn
#6 of 18 in Chapel Hill
447 reviews
1.2 km away
Hampton Inn & Suites Chapel Hill/Carrboro
2.8 km away
Aloft Chapel Hill
Aloft Chapel Hill
#10 of 18 in Chapel Hill
441 reviews
Show Prices
Show Prices
Show Prices

Been to The Carolina Inn? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Carolina Inn

Property: The Carolina Inn
Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Price range (per night): ₹ 10,860 - ₹ 21,010
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Official Description (provided by the hotel):
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Hotels.com, Booking.com, Expedia and HotelQuickly so you can book your The Carolina Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing