The staff were truly outstanding. At check in, there was a problem with my reservation booked through Expedia. Lawrence took care of it completely, even though it was not the hotel's responsibility. He was calmly confident and reassuring to me and professional in the numerous phone calls with Expedia that it took to resolve the issue. Throughout my week long stay, I observed Lawrence, and the other front desk staff, and they treated everyone so well - professionally but with warmth and sincerity. In fact, all the staff we encountered during our stay were like that - from the restaurant to the housekeeping and maintenance staff - each greeted us warmly and were always helpful. We also loved the heated indoor pool - a plus with kids and adults alike. The breakfast buffet was an unexpected bonus - delicious food, well presented, always stocked regardless of time you ate within the designated hours. We really enjoyed our stay and would highly recommend this hotel.
- Official Description (provided by the hotel):
- Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Agoda so you can book your Holiday Inn Hotel & Suites Raleigh - Cary reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Hotel And Suites Raleigh - Cary
- Holiday Inn Cary
- Cary Holiday Inn