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“Excellent stay, terrific staff” 5 of 5 bubbles
Review of Holiday Inn Hotel & Suites Raleigh - Cary

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Holiday Inn Hotel & Suites Raleigh - Cary
Ranked #9 of 22 Hotels in Cary
Certificate of Excellence
Raleigh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent stay, terrific staff”
5 of 5 bubbles Reviewed 23 April 2012

The staff were truly outstanding. At check in, there was a problem with my reservation booked through Expedia. Lawrence took care of it completely, even though it was not the hotel's responsibility. He was calmly confident and reassuring to me and professional in the numerous phone calls with Expedia that it took to resolve the issue. Throughout my week long stay, I observed Lawrence, and the other front desk staff, and they treated everyone so well - professionally but with warmth and sincerity. In fact, all the staff we encountered during our stay were like that - from the restaurant to the housekeeping and maintenance staff - each greeted us warmly and were always helpful. We also loved the heated indoor pool - a plus with kids and adults alike. The breakfast buffet was an unexpected bonus - delicious food, well presented, always stocked regardless of time you ate within the designated hours. We really enjoyed our stay and would highly recommend this hotel.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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444 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
New Bern, North Carolina
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

I recently stayed at this hotel for an overnight work meeting. It was in a great location, near shopping, and the beltway. As a female traveling alone I felt very safe in this hotel, which was nice as I do worry about this when my husband is not traveling with me. The staff was very nice and accomadating. You do have to pay for the breakfast, it is not complimentary like other Holiday Inn's, however it was only $5, so no big deal. It had a decent selection that included scrambled eggs, bacon, grits, potatos, fresh fruit, cereal, etc.
The rooms were standard size and clean. Though the mattress in the room I had could use an upgrade, was on the lumpy side. The bathroom could also use an upgrade, but it was clean.
I did not use the indoor pool, but was impressed it had one. The hotel also had a bar, that looked decent for a drink to unwind at the end of the day. I only went to the bar to get a cup of water.
Overall a decent place to stay!

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TravelingHokies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2012

I stopped by the Holiday Inn on my way home... The service has gotten even more great!!! Tez always take care of me... Food is always delicious... Love the nice business center...

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marshall t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winston Salem, North Carolina
2 reviews
5 of 5 bubbles Reviewed 30 March 2012

This is one of the nicest Holiday Inns I've stayed at. Great area for shopping and dining. Will make it my permanent hotel for Raleigh area from now on.

Room Tip: Suite was very large with two TV's.
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

As a frequent business traveller to this area I feel as though this is by far the best place to stay in the area. The staff at the front desk are always friendly and attentive and know you by name. In addition, the rooms are very spacious and clean. The hotel is close to nice restaurants and has a great breakfast there as well. Like every successfull business it comes down to the people. I have stayed at hundreds of hotels over the years.This hotel has by far the best staff at any hotel I have ever stayed.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Property: Holiday Inn Hotel & Suites Raleigh - Cary
Address: 5630 Dillard Dr., Cary, NC 27518
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
Price range (per night): ₹ 6,681 - ₹ 9,822
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Official Description (provided by the hotel):
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

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