We arrived on Sat 9/26/15 only to find the street we were staying was flooded. They, not sure who, was pumping the water out onto Hwy 12.. The driveway to our place also had so much water that we had to ask the Hatterras Motel if we could park the car in their lot, which we did once most of the water was pumped from our street Sun late afternoon. We were afraid the car would flood. The place was old and outdated, sand in the bed, floor and the kitchen had dirty rags sitting on the sink.. Bathroom light worked and then not, Never figured how to turn on the ceiling fan light. There was a note on the counter from the Owner to the cleaning people about the dirt and open cigarette gum found under the daybed. The door knob lock was broke. The note taped to the inside door(from owner) not to try to lock the door knob because it was broken. We left at 3am on 10/29/15 because of the weather, and NC was expecting rain ALL that week we were to be there. When I called Dolphin Realty about what we arrived to, the street flooded, dirty rags, sand all over ( I know it's the beach, but sand in the bed? I was told " the owner was just in the place before you and never said anything about the broken lock or the dirt or the flooded street". I was told that I should have called Dolphin and they would have moved us- I honestly didn't even think of that- maybe my fault.... So I asked for a refund of some sort and was told 149.62 or there about. I know you take a chance going to the Outer Banks with the weather but really, 149.00 come on!!! The owner obviously knew what we were walking into since they we there before us and didn't want to lose the week vacation rental. Who checks to see if things are cleaned. I'm very disappointed, not with Dolphin Realty, they told me it was up to the Owner to decide about the refund if any. Just having a hard time getting call backs from Dolphin Realty. So sad the customer service or there lack of and you would think the Owner would be a bit more understanding. I would not refer this place to anyone!
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We loved this place in Buxton. I had been to Kitty Hawk when I was younger but we have never been that far down in the Outer Banks. Great experience! What I love best was the close proximity to the beach. Also since I am a movie buff I loved seeing the Rodanthe house that was in the movie. The only challenge was that we wanted to do more things that were located in the upper part of the Outer Banks so we traveled 2 hours one day and another hour the next day but if you want a nice quiet vacation this place is it!