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“Don't stay here if you like HOT showers!” 2 of 5 bubbles
Review of Holiday Inn Express Boone

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Holiday Inn Express Boone
Ranked #9 of 18 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
Holly Springs, North Carolina
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Don't stay here if you like HOT showers!”
2 of 5 bubbles Reviewed 1 May 2012 via mobile

My wife and I stayed one night in the most expensive room in the hotel. The carpet was badly stained in many places, the tile work in the bathroom was atroachous, the ceilings were stained and sheetrock cracked due to water damage. We got up in the morning and there was no HOT water at 7:45am. As we were checking out I told the manager about the hot water problem and she said "oh thanks for telling us about it". Thats it? Nothing more, not even I'm sorry for your inconvenience? See Pictures. Stay somewhere else and save your money. I'm not even going to tell you about the mix-up with the bill.

Stayed April 2012
Helpful?
3 Thank Howard5855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Boone, responded to this review, 11 June 2012
Dear Howard5855,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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326 reviews from our community

Traveller rating
    120
    128
    48
    16
    14
See reviews for
113
95
15
43
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
nc coast
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

I have stayed at many Holiday Inn's but this is the best one by far! The management and staff are always very helpful, they go out of their way to insure that you have a good stay! The place is always very clean and the beds comfortable!

The breakfast is normally included in the price and it is very good! I would highly recommend this Holiday Inn Express to everyone!

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NcHarleyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middleburg, f
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

We looked for good place to stay in Boone. Chose this hotel via internet and phone. Great choice very very clean
Staff attentive. Rooms modern and clean. One of best HI Expresses!!!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nc coast
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 25 April 2012

I have stayed at many Holiday Inn's but this is the best one by far! The management and staff are always very helpful, they go out of their way to insure that you have a good stay! The place is always very clean and the beds comfortable!

The breakfast is normally included in the price and it is very good! I would highly recommend this Holiday Inn Express to everyone!

Room Tip: Higher floors always have better views!
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NcHarleyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

I stayed at this Holiday Inn Express with my husband for our honeymoon. The hotel looked beautiful from the outside and I was excited because it was in a good location to shops and restaurants and even a Walmart. The rooms were very nice and clean, did appear that one of the pillows in the room was already used, pillowcase did not appear to be crisp and fresh. The room was equipped with everything we needed to that we would not have to leave the room being that it was our honeymoon, Jacuzzi tub, refrigerator, microwave, and wifi. The complimentary breakfast was ok, just think some items should change when people stay there for more than one day, although the gravy biscuits were very good, after three days it got old. But overall, this was a very nice stay, I would recommend to friends.

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cherrie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Boone

Property: Holiday Inn Express Boone
Address: 1943 Blowing Rock Road, Hwy 321 South, Boone, NC 28607
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Boone
#7 Family Hotel in Boone
Price range (per night): ₹ 6,400 - ₹ 13,276
Hotel Class:2.5 star — Holiday Inn Express Boone 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Take a Video Tour of the hotel. The Holiday Inn Express Hotel Boone was recipient of the 2003 Development Award as well as the 2004 and 2006 Quality Excellence Award. We are a five story, 129 room hotel offering: two room suites with fireplaces, a jacuzzi and a balcony; King rooms with jacuzzi and standard rooms with Queen beds. All guest rooms have complimentary high speed wireless internet service. This Boone hotel also features a free hot breakfast and free local phone calls. Visit Boone, NC and stay smart at the Holiday Inn Express Boone. ... more   less 
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Also Known As:
Holiday Inn Express Boone Hotel Boone
Holiday Inn Boone
Boone Holiday Inn Express

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