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“Southern Comfort! (management stinks)”

Review of Grandfather Vista

Grandfather Vista Spacious Living Area
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Grandfather Vista Spacious Living Area
Impressive View of Grandfather Mountain Living Room with Wood Burning Fireplace, TV
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Very good
1 review
Grandfather Vista Spacious Living Area
Impressive View of Grandfather Mountain
Living Room with Wood Burning Fireplace, TV
Dining Area opens onto Back Deck
Dining Area opens into Kitchen and Living Room
Bar Seats 4
Back Deck in Peaceful Wooded Setting
Back Deck Dining
Grandfather Vista
Main Level Master Bedroom
Master Bedroom w/ 32 inch TV
Master Bath with Large Jetted Tub
Master Bathroom with Double Vanity, Shower, and Jetted Tub
Open Loft Area with Den
Den in Loft Area, Sofa Converts to Queen Size Bed
Upstairs Bedroom Queen bed, and twin over queen bunks
Spacious Upstairs Bedroom Queen bed, and twin over queen bunks
Upstairs Bath
View of Loft and Living Room
Downstairs Sleeping Area Queen and twin bunks
Downstairs Bathroom and Laundry
Game room with mini bar, Foosball Table, Air Hockey, 40
Game Room
Game Room with Futon
Front Porch, Relax and enjoy the View
Front Porch with Rocking Chairs
Driveway and Parking Area, Garage
Grandfather Vista
Fire Pit
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Holiday Rental House -
3 Bedrooms, 4 Bathrooms, Sleeps 9
Banner Elk, North Carolina

Reviews from our community

Very good - based on 1 review
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Reviews from our community

Level 6 Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Southern Comfort! (management stinks)”
Reviewed 23 February 2015 for a stay in February 2015
people found this review helpful

Anything negative portrayed in this review is by no means against the owners, because we just loved this place! We were not so thrilled with the management company - Carolina Cabin Rentals - (CCR going forward) but loved the cabin.

We arrived about 1:00 PM and knowing that no one rented before us, we thought we would be able to get in before what we thought was a 3:00 pm check-in. When we got there, we could not even pull into the drive due to 6" of snow. We would think that at least the drive would be cleared enough to get a car/truck in.

We tried the key code for the front door but could not get in, but we did get into the garage. We grabbed two shovels and started clearing the drive just to be able to get off the street! After an hour of shoveling snow and now sweating, sore, and exhausted - We called the CCR office to see if we could get in early. They said check in was 4:00 and we can only get in early (now almost 3:00) for an additional $75.00! OMG! We have been here forever shoveling ourselves in, no one is in the cabin, but they won't let us in!! We decided to run to the store and not pay the ridiculous fee after having to shovel our way in!

At 4:00, we are finally able to get in and we proceed to shovel the remainder of the drive and unload the truck with our suitcases and discover a horrible stench downstairs. After an hour or so, we realize it is the overflowing garbage from the last tenants that was never removed! According to the guestbook, the last tenants were here in December so that garbage has been sitting for almost two months! We also discover that the Wifi is not working. We call the management company - CCR - no help. Victoria just kept saying her supervisor said this and that and blah blah blah! What we discovered later is that the paperwork for wifi is outdated and the correct wifi info is on a magnet on the fridge! Not in the owners notes that were sitting on the counter. Just outdated paperwork.... CCR said they would send someone to remove the garbage, but they never did. Gross!

On our third day, we were out all day and came home to no water. Apparently a problem in the neighborhood. After 3 hours, they tried to get us to go to a Fitness center for the night, telling us they were not fixing the problem this evening. We already had dinner in the oven and the fireplace roaring! We can't leave! So, we are staying and have melted some ice from the freezer to brush our teeth and will go to the fitness center to shower in the morning.

We love the house. The stench of garbage is annoying but not the owners fault. The place is adorable, but we really didn't have a clue we would have to shovel ourselves in or deal with someone else's garbage stench! I would recommend a new management company for the owners. We won't rent from them again!

We built great fires and brought tons of firewood with us. We expected a fireplace, but got more of a wood burning stove - it turned out to be kind of nice, but we miss the crackling of a fire.

Appliances were great! (Dishwasher door doesn't latch properly, but were able to rig it to work) Loved the kitchen. And if there is a missing recliner, it's because I fell in love with it!

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