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“Not 5 star but an awesome 3 star!!!” 4 of 5 bubbles
Review of Ramada Jalandhar City Centre

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Ramada Jalandhar City Centre
Ranked #7 of 31 Hotels in Jalandhar
London, United Kingdom
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Not 5 star but an awesome 3 star!!!”
4 of 5 bubbles Reviewed 20 March 2012

Ramada is an update version of the Raddison which is a stone throw away. I chose Ramada, simply because it was newer. It is not in my veiw a 5 star, I’d say about 3 star, but a very good 3 star.
The hotel itself is fairly contemporary and clean, central location ideal to get around. The service we received was good and the staff were accommodating. Chandini at the reception desk was most helpful.
The food was satisfactory but the breakfast selection was limited, and to fair it was rotated every day and you can request how to have your prathas made (stuffed roti). The omelettes and pastries were delicious. The English breakfast choice did not look fantastic. We asked if the chef could make eggless cakes as my mother is a vegan and this request was fulfilled after some negotiation! The bar and restaurant is fairly pricey (almost UK prices) for food and drink so beware. The service is average in the restaurant, but this could have been due to the fact the Shere Punjab Hockey team were staying with us there at the same time. Generally speaking everybody was polite and friendly.
The hotel is carpeted and cleaned every day, however, there are only two customer lifts and they are very slow!!! Sometimes it is easier to take the stairs! The hotel is about 5 levels and the and you can go to each level and look down, the handling rails here are low and are definitely a hazard for children, so beware of this if you have children.
The rooms were fairly spacious (I think I had a executive room) and the double head showers were truly amazing!!! The beds are comfy and the rooms were cleaned every day. However, the lighting controls are rather strange… you have to be there to know what I mean. You have to request an iron for your room and sometimes this takes a while because they are scarce in the building!!
The gym and beauty rooms on the 5th floor are nice and clean, but the only problem is that there are set times for the Jacuzzi/treatments for men and women! The pool right at the top is beautiful but very cold! The prices a fairly expensive for India but probably cheaper than UK!
About a 5 min walk away is a pizza hut, now this was the best pizza hut I have ever had!! It was fresh it was hot and the service was good! I defo recommend going here! There is also a small mall nearby and you have fast food places like Vimpy’s and Mcdonalds there too.
This is definitely the nicest hotel I have stayed in Jalandhar/Phagwara and I’d definitely go back. There were no sightings of spiders, mosquitoes, or those little lizards that are on the walls. All in all this is probably the best you are going to get here in the Punjab, so much recommended!

Room Tip: get a lower floor room, as the lifts are notoriously slow....
See more room tips
  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank angel0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
doncaster
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 12 March 2012

Having carefully looked at hotels in Jalandhar, i decided to book this hotel based on the Ramada brand, expecting nothing less than a impeccable stay. I could not have been more wrong. Having arrived at approx 9.30 pm, it took over an hour to check in even though no credit card details were required as the room was fully paid in advance.

On the face of it, the rooms look expecptional and so it should be as this is a relatively new hotel, but look a little deeper (and trust me only a little deeper), the problems became quickly apparent. The room looked like it had not been dusted since the day it had opened and even after a 7 day stay and making many complaints it was obvious that other than the vacume and change of sheet, no other cleaning in the rooms took place.

Expect the bathroom to flood everytime you take a shower as water escapes under the door each time you shower and also expect to struggle with a poorly designed shower itself. Also be prepared for a cold shower as took 3 days for the manager to explain that the cold water was due to the water heating system being turned down and that they would turn it up to ensure hot water was recieved. A poor attempt at saving money by the hotel.

The staff who work the reception, room service and laundry can be described as nothing more than inept. Their understanding of basic instructions leaves alot to answer for and do not expect any two departments in the hotel to be working alongside each other as there is 0 communication. Overall the staff including the manager's and deputies require alot of work on their customer service skills and attitude to resolve problems which are completely self inflicted.

The breakfast which is included within the room rate is pretty standard, with the usual hot and cold options available but if you stay when the hotel is just a little busy then do not expect much to eat at breakfast as again they struggle badly.

This hotel holds a lot of events, so if you end up with a room on floors 1 or 2 then expect to be kept up most of the night with loud music and kids running around outside your room until the early hours.

My suggestion when checking out would be to give yourself 2 hours + as this is how long it took me to get out of this terrible hotel.

Overall, if your looking for good, clean, friendly, effecient hotel then look elsewhere as this is none of those things.

  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank smehan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 bubbles Reviewed 2 March 2012

If like me you are an NRI and are looking for a comfortable place to stay with good service. Think again.

This is a fairly new hotel so you expect some teething issues. However, to start with, the bathroom design is terrible-with the shower leaking all over the floor. This is of course if you get to have a shower, we complained 4 times in relation to the fact that there was no hot water. This may be India but you expect a certain minimum standard and this did not meet that.

The service in general from the general manager to the reception staff to the conference staff is truly shocking. They are simply not bothered. Complaints are ignored and requests for the simplest things such as additional towels are met with a grunt or a total ignorance.

Trust me I could go on but I dont wish to waste any time on this sham of a hotel. If I were you I would look at the Radisson or even a cheap alternative. At least they will appreciate the fact that you are a paying customer.

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Aman2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
110 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Our Company made extensive use of the hotel in December due to an opening and of we got a good price because of the huge volume

The service standard overall was good. The rooms are spacious and comforatble. Cleanliness is good and room service stuck to the time commitments

The breakfast was decent and service was always friendly

Overall one of the best business hotels I went to in 2011 in terms of value for money

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Venkatesht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
70 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 26 December 2011

A very good hotel in the heart of the city. Had been there for work purpose and had a very good stay there. Services are good and Tariffs are also reasonable. Got a Executive suite room to stay which was superb. Food here is also good. had a great experience there.

Room Tip: Executive rooms are good
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Ritzy313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Jalandhar City Centre

Property: Ramada Jalandhar City Centre
Address: Nam Dev Chowk | G.T. Road, Jalandhar 144001, India
Region: India > Punjab > Jalandhar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Jalandhar
#3 Business Hotel in Jalandhar
Price range (per night): ₹ 4,520 - ₹ 8,057
Hotel Class:4 star — Ramada Jalandhar City Centre 4*
Number of rooms: 81
Official Description (provided by the hotel):
Experience a world of warmth and comfort at the five star-hotel Ramada City Centre. An hour's drive from the Raja Sansi Amritsar International airport and only minutes away from the city railway station, the newly built hotel is conveniently located to the central business and shopping district. Ramada City Centre embodies the new attitude of contemporary travel. For whatever reasons you are traveling, be it for business or pleasure, Ramada City Centre Jalandhar caters to your every need. With Ramada’s acclaimed facilities for business, leisure and dining at your fingertips, your stay is assured of being as productive or restful as you want it to be.RAMADA Jalandhar City Centre has 81 contemporary guest rooms (Largest room inventory in the city). All the rooms are elegantly furnished and offer contemporary amenities. The rooms offer a spacious environment, with Wi-Fi connectivity, so business travelers can connect to what matters to them.Food & Beverage of the hotel is very dynamic in its changing offers. Housing the fine dining experience at "The Emperor’s Court", "Connexions" 24/7 Coffee shop with global cuisine a-la-carte food menus and a wide spread of sumptuous buffet for breakfast & dinner. "The Barrels Bar" is an ideal venue to relax and meet friends and business associates. ... more   less 
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Also Known As:
Ramada Jalandhar City Centre Hotel Jalandhar
Ramada Jalandhar City Centre Punjab

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