Our main complaint is that we were lead to believe we were renting a suit suitable for 4 people with 3 beds: a king and 2 twins. A perfect arrangement for a family of 4 adults – our grown children traveled with us.

In reality we rented one room, one huge, luxurious bathroom, and something like an antechamber – a narrow, *windowless* pathway from the staircase that connected the bedroom and the bathroom. One of the twin beds was placed in this antechamber, taking up all the space that wasn’t used for walking. The other twin bed? In our bedroom. It was not too uncomfortable because we were a family; it would have been a lot more uncomfortable if 2 couples decided to rent this “suit” to see what it was like staying in an historic hotel. Oh, and the king size bed wasn’t even a queen – more like full.

Another problem is that there was not enough hot water for showers. I understand about boilers, but this is supposed to be a luxurious hotel; they can make sure more than 1 person can take a shower in the morning.

Everything else was fine. I would probably rate this hotel higher if it wasn't supposed to be the best hotel in town.

My 12 year old daughter and I visited Zanzibar in August 2022 from San Diego, California, and had never been to the country or Stonetown before and had a bit of culture shock to work thru. We checked into the Zanzibar Palace Hotel and it’s like all of our homesickness and worries evaporated. The staff were so incredibly caring, warm, personable, and helpful… getting to know us personally, checking that our tour guides were arriving on time, our meals were exactly as we liked them, our umbrellas were ready, our directions around town were clear…. They treated us like family. Which being so far from home in a new place with my daughter was exactly what I needed at the time. We stayed in one gorgeous and charming room on the very top floor, with an open air bathroom overlooking the city. Every detail of hospitality had been thought of. The room was clean, fresh, so authentically traditional, featuring design elements from all the cultures from the past that made Zanzibar so special. We ended up having to expand our stay from 2 nights to 5! And Daniela, the hotel owner, could not have been more accommodating. We ended up asking her to join us for a meal her and there between welcoming new arriving guests… we enjoyed her wonderful company and stories of her travels and the hotel itself. Before we departed, my daughter put a pin on the lobby map, adding to the sea of other traveler’s pins… all those lucky enough to have spent a little time within the walls of the magical Zanzibar Palace Hotel!