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Reviewed 20 June 2019 via mobile

I arrived at the Trou Aux Biches beachcomber with my family for a site inspection today. Usually I do not bring my family but today I had no choice.
For the beachcomber hotel this was no problem. We were excepted with big smiles and a warm welcome.

Celine our wonderful guest relations person couldn’t have done more to make us feel welcome and accommodate the children during our site visit.

The hotel is stunning the gardens beautiful filled with different flowers and scents.

The private villas were spacious with amazing outside bathrooms. The other rooms types spacious and well looked after.
Each room surrounded by lovely gardens situated on clusters around smaller priate pools. Very nicely laid out.

Then we saw the beach! Wow the beach is stunning with an amazing jetty and water sports readily available. The colour of the ocean change throughout the day.

Celine invited us to a delisious coffee and patisserie and juice for the kids.

It’s so lovely we asked if we could stay for lunch and the hotel agreed. The staff could not have done more to make us feel welcome. A great indication of how the guests must feel.

We definitely recommend the hotel and hope to come back soon for a holiday and for business.

Thanks you Beachcomer Trou Aux Biches!

Date of stay: June 2019
Trip type: Travelled on business
Thank Iamfrank
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseReena, Quality Assurance Manager at Trou Aux Biches Beachcomber Golf Resort & Spa, responded to this reviewResponded 20 June 2019

Dear Guest,

Thank you for taking the time to share your visit experience at Trou aux Biches Beachcomber.

Surrounded by fragrant gardens,our resort is the combination of relaxation and discovery in a perfect setting.

We earnesly invite you to indulge in a most serene atmosphere for an excellent time of adventure, with family activities and a culinary experience to tantalise your tastebuds.

We thank you once again for your review and for being our ambassador. We look forward to the pleasure of welcoming you for great holiday moments.


Kind regards,

Reena Rose
Quality Assurance Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2019

One of the best stays I have ever had in Mauritius. I was working but took my wife along and managed to have two days off when I was not working. The staff were absolutely outstanding and the food was incredible. With six restaurants to choose from every evening was a revelation. Highly recommended and cannot wait to go back for a complete holiday.

Room tip: Room with a sea view would be first prize however our room was in the gardens and it is only a short stroll to the beach.
Date of stay: June 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Eddie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseReena, Quality Assurance Manager at Trou Aux Biches Beachcomber Golf Resort & Spa, responded to this reviewResponded 18 June 2019

Dear Guest,

Greetings from Trou aux Biches Beachcomber.

Thank you for your wonderfully worded feedback, on this platform. We are glad to read that you enjoyed your stay and that all our services and culinary offerings as a whole, appealed to you.

We truly believe that our team is our greatest strength. Your affirmation of their commitment and service excellence is heart warming and will be shared to all.

We thank you once again for your high recommendation and we await with pleasure the opportunity to be at your service soon.


Regards,

Reena Rose
Quality Assurance Manager

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Reviewed 17 June 2019 via mobile

It was our first time at TAB - and I must say it’s very difficult to fault the place. A wide resort, with three sea view restaurants (out of six), a long private beach and plenty of amenities... We found the food great, in spite of some of the reviews - and consistently high quality throughout.
I believe it’s hard to find resorts that are such perfectly located, with such a well thought through layout and with such high standards across the board.
A special thank you to Rajesh and the ‘breakfast by the pool’ staff - it’s great to start the day with breakfast overlooking the pool (and the sea just a little further away)...!!

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank VisionaryItalian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseReena, Quality Assurance Manager at Trou Aux Biches Beachcomber Golf Resort & Spa, responded to this reviewResponded 18 June 2019

Dear Guest,


Thank you very much for your positive review. We are delighted to learn that you enjoyed an unforgettable stay at the resort.

There is nothing more fulfilling than the thanks and appreciation we get from our guests.

Your satisfaction regarding the professionalism and helpfulness of our artisans, more particularly, Rajesh Steve, is very motivating. We aim to provide the best level of services and we are happy to have been able to meet your expectations.

We are glad that you experienced the Art of Beauty and Kindness at Trou aux Biches Beachcomber.


Looking forward to welcoming you back.


Kind regards,

Reena Rose
Quality Assurance Manager


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Reviewed 16 June 2019

Excellent service..warm welcome from staff. Peaceful atmosphere. Best place to relax. A huge thank you to the staff of Oasis Restaurant for the excellent and personalised attention - specially Mr Sadeck. Highly recommended.

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank Pooja R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseReena, Quality Assurance Manager at Trou Aux Biches Beachcomber Golf Resort & Spa, responded to this reviewResponded 18 June 2019

Dear Mrs Pooja,

We thank you warmly for this fantastic comment and for the high recommendation.

Your comments go a long way to reward our artisans for the excellent customer service they provided. Your compliments will be shared to the entire team as a source of motivation, to continuously give quality service to our visitors' satisfaction.

We look forward to welcoming you back and assure you of the best services always.


Kind regards,

Reena Rose
Quality Assurance Manager

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Reviewed 16 June 2019

We had a 3 bedroom villa with its own courtyard and pool. Each bedroom was ensuite with outdoor and indoor showers and baths. Our housekeeper did everything so we hardly lifted a finger for 2 weeks. The villa was very clean and nothing too much effort for the friendly staff who all spoke excellent English. The buffet breakfasts had a wonderful variety of food while room service was good with a reasonable selection of dishes. The beach was clean and relaxing with catamarans, kayaks and paddle boats etc. and the Resort grounds well maintained. The Kid's club was great with lots of activities for the children and included a baby's room with very caring staff. The nearby 18 hole golf course was challenging and top notch. The Resort is a great place for couples and families of any age group.

Date of stay: June 2019
Thank Meredith A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
RoseReena, Quality Assurance Manager at Trou Aux Biches Beachcomber Golf Resort & Spa, responded to this reviewResponded 18 June 2019

Dear Guest,

Thank you for the time taken to share your experience at Trou aux Biches Beachcomber Golf
Resort & Spa.

Your satisfaction is our commitment and we are very happy to note that you and your family enjoyed a wonderful holiday with us.

Your compliments regarding the comfort and the services provided by our dedicated and helpful artisans, are rewarding.

We value service excellence and your recommendations are highly appreciated. We will not fail to share your thanks to all.

Hoping to have the pleasure to welcoming you back at the resort.


Kind regards,


Reena Rose
Quality Assurance Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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