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Reviewed 5 April 2018

An amazing week at the recently refurbished Grand Gaube. Can't say enough about the beautiful clean hotel design, the unbelievably diverse and delicious buffets in the main restaurant for breakfast and dinner and our lunch and dinner at Bodrum Blue. The Banyon Tree side is great for adults only and we all enjoyed our delicious Creole dinner under the lights of the magnificent tree. If you like cocktails, the Dark & Stormy is worth a try! We all enjoyed the water sports (the boat drivers were great fun and very patient with everyone) and had a blast learning paddle tennis. The beauty of this resort is that it has two sides so there is always a breeze and shade tree to keep you cool on hot days. This was our 6th visit and resort on Mauritius and we all agreed (teens and parents) that it's def #1 on our list.

  • Stayed: April 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
2  Thank matchboxology
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan A, Manager at LUX* Grand Gaube, responded to this reviewResponded 12 April 2018

Dear Guests,

Thank you for choosing such a beautiful headline to preface your guest experience at LUX* Grand Gaube! We so appreciate that you took the time to post your thoughts on TripAdvisor.

As you are a frequent guest of five star hotels, and generally staying for a fortnight at a time, it is such a joy when the overall experience is so very positive.

This line of yours will live for a very long time with us "This was our 6th visit and resort on Mauritius and we all agreed (teens and parents) that it's def #1 on our list." and we are forever grateful.

We hope to be the chosen one for your upcoming 7th Mauritian visit,

Receive our best regards,

Stephan Anseline
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

One of the best hotel I ever stayed it’s indeed paradise staff are well nice.. polite.. Shameem.. Satish.. karuna.. Fred.. David.. Purnima and many many more staff has been wonderful towards us their hospitality the welcoming.. it’s an excellent Hotel like we say C’est Manifique it’s highly recommend.. The hotel itself is Wow the decor is super � management excellent... restaurant is halal n very yummy � Bodrum Blue is just wow.. if u looking for a romantic lunch or dinner try The creol smoky house � this is another level another world.. fancy open cinema after a romantic meal try Lux open air cinema.... there’s so much to do u won’t feel like leaving the hotel every second worth of ur stay my best part the wishing tree... hygiene excellent it’s worthy.. I honestly wish I had more days to spend out there unfortunately duty Call... This is truly a 5* hotel.. Well Done Lux Room 3017 has been a pleasure to be x Mr&Mrs Latif x

Stayed: April 2018
Thank Waysal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan A, Manager at LUX* Grand Gaube, responded to this reviewResponded 12 April 2018

Dear Guests,

Thank you so much for leaving your impressions on this site.

These beautiful words go straight to our hearts. We are so glad that you found our offerings to your liking.

At LUX* Grand Gaube, we have carefully designed something for everyone. Be it water sports activities, land based activities or even LUX* Air, our guests will surely find their favorite one. Thank you for commending the culinary experience so highly.

Once again, not less than 6 restaurants with varied cuisines are on offer and our chefs are all creatively imaginative to surprise each and every palate.

We certainly look forward to the pleasure of welcoming you once again,

Receive our best regards,

Stephan Anseline
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

we spend a fantastic week in this very nice resort. it is an experience where everything is balanced at a very high level: organisation, team, rooms, infrastructure, food & restaurants, SPA, beach, architecture, not cheap but worth the money.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank Reisadviesapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan A, Manager at LUX* Grand Gaube, responded to this reviewResponded 12 April 2018

Dear Guests,

Thank you for taking the time to write your review on TripAdvisor.

We are glad that you chose to stay at the LUX* Grand Gaube and it is a pleasure to know that you enjoyed your overall holiday with us particularly with the service provided by our team members as well as the various hotel facilities.

Guest feedback is of extreme importance to us in our bid to constantly improve our guest's delivery and rest assure that your words will motivate us further.

Thank you for including us in your celebration plans and we look forward to welcoming you back again soon,

Stephan Anseline
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

This time we came for the CNY celebration. We were always amazed by the high quality of staff at this hotel. We would like to recognize the following individuals and offer them our deepest thanks and gratitude for making our stay a memorable one:
• Mr Michel - For the very first time, it was real fun to get the MESSAGE IN A BOTTLE, thank you for the treat.
• Mr Sandeep - For the upgrade and gifts. It feels nice to be pampered during our stay at LGG. We got the chance to stay in the superior room as well as the deluxe room 6000 and to visit the incredible prestige room 7000. At LGG they really do care about making your stay a memorable one and ensure you are having an enjoyable time.
• Mr Diren - My family came to have dinner with us at LGG and they were amazed with the quality of service, delicious food and yummy desserts @ the Palm Court. Amazing live cooking stations to satisfy all taste buds.
Everything exceeded our expectations! Highly recommended to anyone visiting Mauritius. We cannot wait to come back.

  • Stayed: February 2018, travelled with family
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1  Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan A, Manager at LUX* Grand Gaube, responded to this reviewResponded 12 April 2018

Dear Terry W,

What a title!! Thank you so much for describing LUX* Grand Gaube in such a way.

Thank you for taking the time to review your recent visit of LUX* Grand Gaube.

We take great pride in our personalised service and we are thrilled to learn that you found the team to be very sweet and the overall atmosphere to be 'amazing' , especially David, Sandeep and Diren.

As rightly put across by yourself, we look forward to welcoming you back to the hotel in the very near future.

Best wishes,

Stephan Anseline
Resident Manager

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Reviewed 3 April 2018

Stayed for 10 nights and was delighted with the quality of everything from the food, to the rooms and especially the service.

The hotel has been brand newly refurbished and everything is very tasteful and a lot more modern than most of the other hotels in Mauritius. The friendliness and level of service provided by the staff was exceptional. I would especially like to thank Reedoo who managed the beach, Nick who handled our check in, Rhubesh in the Rhum Tree House and Rhitesh in the gym. All were extremely friendly, attentive and ensured our stay was fantastic the entire way through.

I was particularly impressed with the food. I tend to find in most larger resorts of this ilk the food can be a bit average (and living and working in Central London I can be a bit snobby about food considering what we have here) but each individual restaurant was great even including the buffet which is usually the worst. This buffet for breakfast and dinner offered a huge range of food to suit all tastes with all done to a very high standard.

The Spa is lovely offering a great opportunity to chill out at the end of the day and use the Steam / Sauna / Jacuzzi regardless of whether you have booked a treatment or not.

They have a full indoor cinema showing a kids film at 6:30 every night and then an adult film at 9pm which is great for something different to do and to relax one evening, they also set up an outdoor cinema.

There is tons to do and you don't really need to leave the hotel if you don't want to, plenty of activities which will have you as busy or as chilled as you want.

My only recommendation is if you plan on drinking a lot of alcohol I would go all inclusive as the drinks prices are expensive. I did half board as we don't tend to eat lunch during the day after a big breakfast and would only have a couple of drinks in the evening. We did decide to have quite a few one night and ended up with a £160 bill for drinks that evening.

  • Stayed: March 2018, travelled as a couple
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    • Rooms
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2  Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan A, Manager at LUX* Grand Gaube, responded to this reviewResponded 12 April 2018

Dear Guests,

It was a pleasure to welcome you at LUX* Grand Gaube!

We are delighted that you enjoyed the facilities and services of our resort, and most importantly the genuine care and attention of our dedicated team members.

Thank you for highlighting the genuine hospitality of our dedicated team members and we shall ensure that your kind recognition is shared with them.They truly work with their hearts and irrespective of the crisis at hand, your comfort is their priority.

We are grateful to note your kind words regarding your dining experience at our various restaurant venues. Our Executive Chef and Food and Beverage Manager will be pleased to read your appreciation and to share them further down to their respective teams.

We sincerely value your feedback and we hope to welcome you back again this year.

Best regards,

Stephan Anseline
Resident Manager

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