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Reviewed 12 July 2016

This hotel was amazing considering it is rated as a 3 star, the resort is perfectly located for shops bars and restaurants, the resort itself had everything, great bar and restaurant where the food was delicious and fresh and the chef always made time for the guests to make sure they were happy, the bar staff were great, they even learn everybodys name, management were always around chatting to guests, every day they had activities and entertainment, kids club and water sports included in your stay. Most of all the staff at this hotel, nothing was too much trouble. We could find no fault with this hotel and would definitely recommend if visiting Grand Baie..
Tip: Worth upgrading to all inclusive as food and drinks in hotel are a bit expensive and average price outside is approx £40 per couple

Room tip: We upgraded to Privilege Suite as 50th birthday which was spacious with bath and shower.
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikash D, Manager at Veranda Grand Baie Hotel & Spa, responded to this reviewResponded 14 July 2016

Good evening Terry,

Thank you so much for taking the time to share your wonderful comments about your experience at Veranda Grand Baie Hotel.

I was thrilled to read your kind words about your stay with us. It is a real pleasure to know that you describe your experience as “Excellent” and that you enjoyed our food as well as the service provided by our team.
We always make our utmost best to please and provide our guests with a unique experience, and I am delighted that this makes a difference to you.

Looking forward to the pleasure of welcoming you back soon!.

Best regards

Vikash Dawoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2016

All staff were very helpful, special mention for excellent service from Rajiv, Vinesh, Lynn, Rajah.
Due to my son's food allergy the kitchen staff were excellent. They even prepared some meals that we requested. Excellent location of the hotel. Live Entertainment was great.

Room tip: Pool facing
Date of stay: June 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Deena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikash D, Manager at Veranda Grand Baie Hotel & Spa, responded to this reviewResponded 14 July 2016

Good evening Deena,

Thank you for taking the time to convey your feedback following your recent visit at Veranda Grand Baie. We are grateful for your wonderful review and so pleased you could take advantage of our location. We have conveyed your appreciation to the team and we look forward to seeing you again soon.

Warmest regards

Vikash Dawoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2016 via mobile

We arrived early morning after a long and tyring Condor flight happy to have been welcomed by the front staff of the hotel in a traditional way which has made us forget the long trip we had. We even been welcomed by a men who approached us with a bright smile speaking our native language German already knowing our name. What a stunning experience in a 3* Hotel.

Rooms are nice and colorful, food was okay, there could eventually be a bit a bigger choice but for the price paid a good value. Service was excellent and rapid not always at the front office especially from the managers. Overall a very nice holiday even the weather was not that good due to being winter there in June/July.

Thank you all very much! We will be back.

Date of stay: June 2016
Trip type: Travelled as a couple
1  Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikash D, Manager at Veranda Grand Baie Hotel & Spa, responded to this reviewResponded 14 July 2016

Good evening Jo,

Thank you for a wonderful review its pleasing to know that that you had a stunning experience at our hotel and that found our staff as well as our service excellent. Indeed they are all a real asset to the hotel and thank you for recognising this.

Thank you again for sharing your comments and we look forward to welcoming you back when next you will be visiting us.

Warm regards

Vikash Dawoo
Hotel Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

First time to Mauritius and had a wonderful time. Hotel was great, staff very friendly. Rooms were nice and big. The food was good. Staff are very helpful and give advise on where to go and things to do. There is always some sort of entertainment on every night. Would return.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank TracyD1696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikash D, Manager at Veranda Grand Baie Hotel & Spa, responded to this reviewResponded 6 July 2016

Good afternoon Tracy,

Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us. We feel glad to read that you had a wonderful stay and that you loved all aspects of the hotel, mainly the staff and food.

We look forward to welcoming you back at Veranda Grand Baie on your next visit.

Best regards

Vikash Dawoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

The stay at Veranda Grand Baie was really nice. The strongest point of the hotel for me is its location: it is right next to Grand Baie where you can find shops, restaurants and bars (it is the touristical center of Mauritius). Apart from that the hotel offers nice and cosy rooms as well as two pools. Direct beach access is given where once a week a BBQ is offered to the guests. Apart from that guests can enjoy a buffet dinner.

Room tip: A room near to the pool if you want to use the wifi from your room
Date of stay: June 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank nadinejohannpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vikash D, Manager at Veranda Grand Baie Hotel & Spa, responded to this reviewResponded 6 July 2016


Good afternoon Nadine,

We are glad to read your positive comments on our rooms and pools, along with the value added benefits provided to the hotel great location, it allows our guests easy access to various attractions in Grand Baie, public transport, many dining venues, shopping malls and its night life. Thank you for staying with us and look forward to welcoming you back on your next visit.

Warmest regards

Vikash Dawoo
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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