we stayed at Grand Bay Suites in March 2018 and after a while I found red marks all over my back! After some searching we found out that they lived inside the furnitures and seemingly entered my clothes.
When we complained they gave us another room which we searched thouroughly - but you can never be sure as some of these insects are so small you can barely see them.
We spent the rest of our vacation freezing our cloth in the freezer as this seems to be the only way to kill them for sure. When we came back we had to freeze everything we brought back as some might have entered our luggage and once they are in your home it is very, very hard to ever get rid of them again. I contacted several vermin exterminators for help but for naught.
The suitcases we had to keep in quarantine for two years and heated them to over 60°C for several hours before we dared to ever use them again!
We were refunded a small part of hour booking fee from the manager, but the did not get anything else from DerTour although we tried.
our vacation was utterly ruined by this and I can only warn you NOT to book this place!More
- Free Wifi
- Free parking