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Reviewed 5 May 2022

We arrived home after a wonderful stay at the Royal Palm Beachcomber Hotel in Grand Baie.
We had previously stayed in a hotel that did not meet our needs, but after reading the reviews, we decided to book Royal Palm after a few days. Despite the rain on some days, we had a fantastic vacation. We would like to return. We'd like to thank the entire team; the food was delicious, and the service was excellent. To the Housekeeping Team for being on time and doing our room perfectly, Bhavish (I can't recall his full name (Tall with braces) for being patient with us and explaining the best places to visit for the day, always in his mask, gloves, and smiling face. We remember saying to him, "You're here every day to serve us, aren't you tired?" We as well met him during the day and same night, tired but willing to serve us. Taught us some of his languages. SUCH A BOY ! Otherwise, we are overjoyed to be back and have our Junior Suite back. #120
will update the pictures soon.
Regards
MR/MRS SERGE FEIT

Date of stay: April 2022
    • Rooms
    • Service
1  Thank sergef329
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Royal Palm Beachcomber Luxury, Other at Royal Palm Beachcomber Luxury, responded to this reviewResponded 7 May 2022

Dear Mr and Mrs Feit,

We thank you so much for taking the time to share your experience on our Trip Advisor page.

We love that you had a fantastic vacation despite the rain on some days. Your amazing review has been shared with all. Thank you for the compliments regarding our whole team and in particular the housekeeping team and Bhavish.

We hope to see you again soon.

With our best regards,

Jenny Lupier
Quality Assurance Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2022

It was our third stay at Royal Palm and we always enjoy it! The venue is fantastic, the rooms are light, clean and nicely decorated. The food is always top level at any restaurant. We highly recommend it, for a couple, friends or family.

Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
Thank NicolasF8378
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Royal Palm Beachcomber Luxury, Other at Royal Palm Beachcomber Luxury, responded to this reviewResponded 7 May 2022

Dear Nicolas F,

First and foremost, we would like to thank you for your trust and for choosing the Royal Palm Beachcomber Luxury for the third time for your holidays.

We are most pleased that you have thoroughly enjoyed the location of our hotel, our rooms, and the food. Your recommendation is much appreciated!

We hope to have the pleasure to welcome you back.

Sincerely,

Jenny Lupier
Quality Assurance Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2022

Having been in the best places all over the world i have seldomly experienced such a service level! It is incredible and hard to describe! A "No" does not exist and sometimes the staff is asking you some questions where you are just blown away because they thought already about that one step ahead of you!!!! The breakfast is just delicious and makes you want to stay at your breakfast table for hours whilst listening to the sound of the sea and day dreaming. So good for the soul! The staff in all departments are excellent, i cannot praise you enough! The Reiki Lady Jocelyne is very special, quite an experience! The Spa is an oasis of well being! If you want a hassle free and "real" vacation where you can let go this is the place! A big thank you to Mrs Bouvier and her wonderful amazing team! Merci beaucoup! Nathalie

Date of stay: April 2022
Thank nat1774
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Royal Palm Beachcomber Luxury, Other at Royal Palm Beachcomber Luxury, responded to this reviewResponded 29 April 2022

Dear Nathalie,

We are thrilled to read your wonderful review of our hotel and grateful to you for taking the time to write about it.

I have shared your comments and compliments with much pleasure with management and with our teams. Thank you for the special mention of Jocelyn and Mrs. Bouvier.

We are so pleased that you had an amazing stay and cannot wait to welcome you back to the Royal Palm Beachcomber Luxury!

Sincerely,

Jenny Lupier
Quality Assurance Manager

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Reviewed 19 April 2022

Excellent location, fantastic foods and the best service ever. Thanks to all, especially to Moty, Veena, Mr. Ganessen, Manoj and Ruhul, Harain and Davisen from the beach.
We will certainly come again.

Date of stay: April 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank katharinahL7936EI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Royal Palm Beachcomber Luxury, Other at Royal Palm Beachcomber Luxury, responded to this reviewResponded 20 April 2022

Dear Katharina H,

We thank you wholeheartedly for taking the time to write about your experience at Royal Palm Beachcomber Luxury.

We are over the moon to read that you have enjoyed the excellent location, fantastic foods, and best service.

Thank you for the compliments to all and especially to Moty, Veena, Ganessen, Manoj, Rahul, Narain and Davisen. It is a boost to our morale to know that we have been able to contribute to making your stay a memorable one.

We shall look forward to welcoming you back soon.

Sincerely,

Jenny Lupier
Quality Assurance Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2022

Feels like you are in paradise! Rooms are great and food is excellent. Service is exceptional. One of the best hotel beaches in Mauritius with soft sand and no coral. Decent snorkelling from the beach with excellent snorkelling after 10 minute boat ride. Big thanks to Sabine and Anaïs who made sure our every need was catered for!

Date of stay: April 2022
    • Rooms
    • Cleanliness
    • Service
Thank Mark C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Royal Palm Beachcomber Luxury, Other at Royal Palm Beachcomber Luxury, responded to this reviewResponded 14 April 2022

Dear Marc C,

We are so pleased that you felt like you were in paradise! Thank you so much for taking the time to share your feedback following your holidays at Royal Palm Beachcomber Luxury.

Your positive feedback is a source of motivation for the teams. We are grateful to you for the commendation of our teams and especially Sabine and Anais who thank you for the compliments.

We hope to have the pleasure of welcoming you back.

Sincerely,

Jenny Lupier
Quality Assurance Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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