Dear Ayangara,
Thank you for taking the time to write about your experience following your stay at our hotel.
We are very pleased that you had spent a lovely stay with us. Thank you for the accolades regarding the rooms, beach, service and food.
However, we are sad to read that you felt the sunbeds were a little close to each other and that your treatment at the spa started later than scheduled. We sincerely regret it. Your feedback is of paramount importance as it will help us in bettering our services.
We truly hope nonetheless that you had a great time and hope to have the pleasure to welcome you back at Royal Palm Beachcomber Luxury.
Sincerely,
Jenny Lupier
Quality Assurance Manager