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4 - 9 of 38 reviews
Reviewed 25 June 2022

It was my first-time experience in a property not on the beach in Mauritius. but It’s turned around to be one of the best stays.
I stayed during June 2022 along with my wife for cupels of day in one bed apartment (in FrenchT2) in a Half Board basis, the design of the whole property is a typical French design which I do like and feel super comfortable with a large balcony
The Hotel is a new property available for a long stay as well a short stay and all units in apartment style.
Hotel has four-unit size a studio, One bed room, Two Bed room and penthouse, each unit is full of everything you may need, so it is like I am at home feeling, mainly the huge washing/ drying machine
The property had a small boutique shop a conference hall and beauty salon
The fun part for us was the outdoor swimming pool and the wonderful indoor heated pool with Jacuzzi, Hammam, sauna room and gym room were the only time we could enjoy our swimming at the nice and warm pool since June to Aug are not really the perfect time of the year to swim in Mauritius, also we enjoyed the massage at Sothys Spa
Breakfast was basic yet was enough for us, dinner was a la carte and was really tasty and more to a French style yet very delicacies thanks to the top pastry chief for the magic touch she had with her great sweet dishes
Hotel make available a free shuttle to the nearby magnificent beach called Mont Choisy beach and to the beautiful large supermarket “Super U” in the nearby Grand Baie city, also there are bicycles for the guest use
My overall experiences at Domain de Grand Baie was excellent and it is confirmed now It will be one of my permanent destination every time I come Mauritius

Room tip: This Hotel work well for large families and a short or a long stay and does not mind not be at the beach directly
Date of stay: June 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Aboaziz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sailesh Babajee, Guest Services / Front Office at Domaine de Grand Baie, responded to this reviewResponded 3 July 2022

Dear Sir/Madam,

We wish to address our sincere thanks for sparing some of your precious time to narrate your holiday experience.

We are delighted to read that you have been embraced by the quality of Domaine de Grand Baie.

No doubt your valuable comments will be a boost up for us to consistently strive to get better and to continuously provide our guest with quality service.

We thank you once again for your trust in our property and recommendation.

We sincerely look forward to welcoming you back for another wonderful experience

Warmest regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2022

Very nice Spa!! Everyone was so nice! Had enjoyed our times in the Spa, Indoor Swimming pool and massage, thank you Melissa Phanor for helping make our day more special and relaxing! . Loved every minute! I left feeling so relaxed, I didn't want to leave! I highly recommend visiting the spa if you are in Mauritius! Overall lovely staff!

Date of stay: May 2022
    • Service
Thank 312marianaj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sailesh Babajee, Guest Services / Front Office at Domaine de Grand Baie, responded to this reviewResponded 3 July 2022

Dear Sir/Madam,

We thank you for sharing your review and it is very pleasing to read that you have had cherished moments at our spa.

We noted your appreciation on the quality of our service, staff attitude and the overall facilities.

We sincerely reiterate our thanks for your wonderful comments and recommendations and look forward to hosting you in the near future.

Warmest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2022

Overall this hotel is excellent, hotel very new & apartments are beautiful. Buffet breakfast on offer each morning, average selection of food available but the hot food on offer is mostly lukewarm so this would need attention, however the staff are excellent. Walkable distance during day light(foot path ends and is dangerous to walk at night on busy road) to Le Croisette, shopping mall which houses a large supermarket, clothing stores & restaurants. Top service from Deepak our taxi driver for the week.

Disliked · on check in, receptionist only confirmed stay 4 nights and key card deactivated at noon day before we were due to leave, we were made feel somewhat uncomfortable & Booking.com were blamed for the mistake. Bill for final night was arranged & I was being overcharged by 100 Euros - and when questioned on this it took some time to explain that only the amount due would be paid, and the duty manager had to go into back office and leave me waiting before agreeing I would only paid what was due.. this should not have even been a question

Date of stay: May 2022
    • Value
    • Location
    • Service
1  Thank Olivia H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sailesh Babajee, Guest Services / Front Office at Domaine de Grand Baie, responded to this reviewResponded 3 July 2022

Dear Sir/Madam,

We thank you for posting your views following your recent stay at Domaine de Grand Baie.

We certainly pay attention to our guest feedback which will assist us in our continuous improvement towards quality service.

We understand that our hotel did not fully met your expectations and wish to apologize for the shortcomings you encountered during your stay.

You may rest assured that we have taken your comments into consideration

We reiterate our thanks for your valued comments and need to emphasize that we always do our level best to cater for the needs and comfort of all our guests at Domaine de Grand Baie

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2022

A great new aparthotel, which is nicely done with a kitchen, washing machine etc. they had a great spa, in door pool, sauna and steam room, we swam every day as it was warm and no kids allowed. Staff were very friendly and was always on hand to help. They had a band one night which was excellent, very talented and professional. Breakfast was good.

Date of stay: May 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank janesharo88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sailesh Babajee, Guest Services / Front Office at Domaine de Grand Baie, responded to this reviewResponded 3 July 2022

Dear Sir/Madam,

We thank you for your review,

We are all honored to read that you have had enriching moments at Domaine de Grand Baie and are glad to note that our team members contributed in making our guests` stay a memorable one.

We reiterate our thanks for your valued comments and very much look forward to the pleasure of welcoming you back in a not too distant future.

Kind regards,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2022 via mobile

The hotel is great, people who are working there are awesome. Special thanks to Jean Pierre who is responsible for Public Relations, hotel activities and a lot of different tasks. If you need something just ask Jean Pierre whose positive attitude and philosophy won’t let you ever be sad. Facilities are great, pools, sauna, gym, spa.
Location is great too - close to a mall, 15 min driving to the ocean.
Rooms are outstanding - best I’ve ever been in, all you need and some more, modern.

Room tip: You’ll have all you need here
Date of stay: May 2022
Trip type: Travelled with family
Thank Nikolay G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sailesh Babajee, Guest Services / Front Office at Domaine de Grand Baie, responded to this reviewResponded 7 June 2022

Dear Sir/Madam,

We thank you for your review,

We are all honored to read that you are having an enriching moments at Domaine de Grand Baie and are glad to note that our team member is contributing in making your stay a memorable one.

We reiterate our thanks for your valued comments

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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