Loved it! But stay was short though- 1 night only. Staff attending to us, was friendly and helpful. Fast and effective service. Except for the breakfast, which was a little disappointing and they did not give us tea, but only sugar. Luckily we had some more of our tea, and didnt bother calling them again.More
Travelocity
Taking safety measures
Expedia.comTaking safety measuresBooking.comTaking safety measures
I went there for a relaxing weekend. The villa was very nice however we were quite disappointed as the security guard was very rude and didn’t have manners to talk to guest. Maybe because we were a group of Mauritians.
He came to disturb us around midnight and spoiled our night.
Secondly there was a guy who came to clean the pool. He came through the back door without informing or knocking.
I believe if it is a private villa the staffs should respect the intimacy of guests.
Dear guest,
Thank you for taking the time to write a review of your experience.
We are happy to read that you enjoyed your Villa!
We can assure you that your nationality was not a factor in our intervention. Following numerous noise complaints from other guests, we were obliged to act. It is our policy to be respectful of other guests.
We have however taken note of your feedback and will reinforce with our team how we expect them to communicate with our guests.
In an effort to maintain our Villas, gardens and pools to the highest standard, we have numerous maintenance teams. These teams make sure the pools are to the standard that we expect for our guests. We apologize if they neglected to knock to warn you - we have taken note of this.
We apologize for this inconvenience and hope you enjoyed the complimentary late check out as a token of apology.
Kind regards,
The Evaco Holidays Team
It's really luxurious, it is what you pay for but the pool wasn't heated, there wasn't much variety in the breakfast and we were really missing a lunch/dining area within the resort.
The overall experience was really good but I was missing the previous mentioned issues.
Dear guest,
Thank you for taking the time to review your stay at the Clos du Littoral.
We are happy to read that you had a good experience!
In response to your comments:
Pool – As you are aware, we are currently in our winter season in Mauritius. As such, our pool temperature is slightly lower than in summer.
Breakfast – We offer our guests a complimentary continental breakfast which we serve in-Villa at the convenience of our guests. If this is not sufficient, we do offer a hot breakfast option for a supplement.
Lunch/dining – It is indeed true that we do not have a restaurant on-site. We do however have a restaurant at our Beach Club (our guests benefit from free access). To facilitate access, we offer our guests a free shuttle 4 times daily. Additionally, we have the option of having a chef cook for you in your Villa.
We hope we were able to respond to all your points and that we have the opportunity to host you again in future!
Kind regards,
The Evaco Holidays Team
Clean, minimalist and elegant rooms and common areas. Provided with all necessary amenities for an enjoyable stay.
Reception offers good service and are very accommodating.
Navette facilities to La Plage by Evaco is definitely a big plus.
Why we rated a 4 (very good) and not a 5(excellent) is that there is room for improvement like the outdoor bath could be cleaner and the private swimming pool in our villa could be heated in winter, for free of course.
Dear Guest,
Thank you for taking the time to review your stay at the Clos du Littoral Villas.
We are thankful to read that you had a good stay with your family! We would like to thank you for your comments regarding our services and amenities.
We have taken note of your comments regarding the cleanliness of the outdoor bath, we apologize that it was not up to standard. Concerning the heated pool, we do have other Villa properties that offer this option, as such, we invite you to book directly with our reservation team next time.
Kind regards,
The Evaco Holidays Team
Was wonderful stay at their villa. This type of resort is good for people who would like to stay at Mauritius and rent a car to travel around and explore the places. The villa has all needs for normal house, kitchen facilities, washing room and private pool. People are very nice and helpful. Looking to come back again.
Dear guest,
Thank you for taking the time to share your experience with the TripAdvisor community.
We are happy that you had a wonderful stay and that all your needs were met. Thank you for your comments regarding our personnel, we will be sure to share your compliments with the whole team.
Until next time,
The Evaco Holidays Team
The perfect place for some private moments with friends. The reservation team of Evaco is excellent and response very quickly to everything. we made our reservation through mail and they are very pro active with the details.
The villa is very beautiful, same as the photos provided on the web, we checked in the evening, the key was left in a safe and an enveloppe is provided with all the details. The self checked in was quite original and very nice. The location is very good as it is about 5mins of drive from Grand bay. The staff was very nice in the Morning, bringing our breakfast in room, setting the table and do a quick cleaning.
The negative points are that the Continental breakfast do not have any varieties and the private swimming pool cleanliness.
But every was amazing since the reservation of the villa till the check out.
