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“Conveniently Located”

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Holiday Inn Waterloo-Seneca Falls
Ranked #1 of 2 Hotels in Waterloo
orillia ,on,canada
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Conveniently Located”
Reviewed 4 May 2012

The hotel is located conveniently close to the outlet mall and to the finger lakes area. The staff were very friendly and helpful.
The hotel was clean, comfortable, and very convenient with its own restaurand and bar/lounge.

The only complaint was the noise and the difficulty of controlling the ac/heating unit.!

Room Tip: make sure your room is not close to the ice/vending machines
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hawkrridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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English first
Martinsville, Indiana
Level Contributor
181 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 April 2012

This venue is right in the middle of the Finger Lakes area, and surrounding the hotel are several vineyards.

However, I actually chose this hotel for the location as a business traveler- it's about halfway between Syracuse and Buffalo.

You have to take the exit off the New York Tollway (it will be about $1.50 from Syracuse and another $2.00 to Buffalo) and drive to Waterloo. But you run right into the hotel from this main drag.

The hotel was a typical Holiday Inn, but out in the middle of, well, nowhere. By this I mean that there is little in the way of "amusement" unless you are on a wine tour.

You may notice that when you first get off the tollway, there is an odor (landfill) but the hotel is far, far away from this.

The staff was very accommodating, professional, and efficient. I was directed to my sleeping room (204) and found it quite acceptable.

The bed was very comfortable and the room was quiet. I did notice the plastic toilet seat (really?) but the bathroom was quite acceptable and as a rule very clean. The caulking on the bathtub needed to be cleaned.

How's THAT for being picky? Shoot, I had to try- hard- to find anything wrong with this hotel!

They do have a pool (closed due to being really chilly) and several (surprising!) conference rooms at this hotel.

Parking? Ample, free. Yes, a big rig has lots of room here, too.

There is a grocery store within about a half mile down the road, several "mom and pop" restaurants in Waterloo/Seneca (read the reviews- not all of them are kind) and a Wal-Mart just behind the Holiday Inn.

The price was acceptable, the location close enough to the tollway that you are back on the road within 10 minutes, and the staff were great!

My recommendations!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda K, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review, 30 April 2012
Thank you for your great review! We appreciate all of your advice and tips on the hotel and area to the other travelors who are sure to read our reviews. We find many business travelors like yourself stopping here as we are a central location between the larger cities in the state and we are very happy to be able to accomodate you. I am going to share your review with all of our departments and again, thank you for all that you wrote. Hopefully we will see you back in Waterloo on your next cross state business trip, and maybe it will be warm enough for our heated pool to be open! Happy travels to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Catharines, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2012

Bed was wonderful after a day of touring the beautiful area around the lakes. Room was clean and loved having a mini fridge for our snacks. The staff was very helpful with info on the area so stayed 2 days. The breakfast was good and all I could eat. Would stay again as the rates were fair.

Room Tip: ask for a room facing the inside courtyard as facing the parking lot leaves a lot to be desired
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandyrodg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda K, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review, 30 April 2012
Thank you for your nice review! We are very pleased that you enjoyed your stay with us, and the beautiful Finger Lakes area. We look forward to you returning and having another great stay. I will be sure to share your review with all of our staff, as they pride themselves in having happy guests! Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Searcy, Arkansas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2012

If you are expecting a good breakfast, dont stay at this motel. On an extended business trip pulled off the turnpike and spent the night. Expecting the really good and famous breakfast found at Holiday inns, only to go to the resturant in the motel. Very poor selection and terrible service and cost was 10 buck a head. Not worth it, you will still pay the premium price of Holiday inn and no free breakfast.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda K, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review, 24 April 2012
Thank you for your review of our hotel. I am sorry that you were less than pleased with the breakfast and service you received while staying here. I have sent your comments to all of the appropriate staff so that they are aware of the issues and that we can work to create a more enjoyable breakfast experience for our business and leisure guests. Holiday Inn's promote a "kids eat free" but not typically a free breakfast so I am sorry for that confusion. I do hope that you will consider staying with us again should you be back in the Waterloo area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Binghamton, New York
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 April 2012

The room was larger than expected and very clean. Free internet was easy to access and the bed was comfortable. It was nice to have a mini fridge and microwave and we used them both.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yankeesgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda K, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review, 17 April 2012
Thank you for your review of your stay with us. I am very happy that you were so pleased with your room and even more so with our friendly staff! We recently added the microwaves and refridgerators to all of our rooms as an added value to our guests and i am happy to hear that you found this helpful and beneficial. If you come back to Seneca Falls I hope that you will stay with us again and have another enjoyable trip. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Waterloo-Seneca Falls

Property: Holiday Inn Waterloo-Seneca Falls
Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Phone Number:
Region: United States > New York > Finger Lakes > Waterloo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Waterloo
Price range (per night): ₹ 6,071 - ₹ 15,953
Hotel Class:3 star — Holiday Inn Waterloo-Seneca Falls 3*
Number of rooms: 147
Official Description (provided by the hotel):
Life in the Finger Lakes Region couldn't be more diverse. The Holiday Inn Waterloo Finger Lakes Wine Country, is located in the heart of it all with it's central location in the Finger Lakes Region of New York state. Discover the Finger Lakes Wine Trails at the Holiday Inn Waterloo Finger Lakes Wine Country; Relive the Finger Lakes regions rich history that ranges from the Women's Rights Movement to the Erie Canal to the Underground Railroad with the Seward House and Harriet Tubman Home while you stay at the Holiday Inn Finger Lakes Wine Country Waterloo Seneca Falls. The Finger Lakes Region is also rich in the arts with the Smith Opera House, Finger Lakes Performing Arts Center, Merry-Go Round Playhouse and Corning Museum of Glass. The Holiday Inn Waterloo Seneca Falls is in the center of it all! Finger Lakes Shopping starts with the Waterloo Premium Outlets in the Finger Lakes Region. The Holiday Inn Finger Lakes Hotel the closest hotel to Waterloo Premium Outlets. Also close by is Sauder's Amish Farm Market, Finger Lakes Mall, Bass Pro Shops, Carousel Center, Antique Shopping and 89 Traders Village. Holiday Inn Waterloo Finger Lakes Wine Country stands in the center of Finger Lakes Attractions and Festivals, including the Hill Cumorah Pageant and the Sterling Renaissance Festival. Explore the Finger Lakes great outdoors, rich in wildlife and recreation, awe inspiring scenery with hillsides dotted with award winning Finger Lakes wineries while you stay at the Holiday Inn Waterloo Finger Lakes Wine Country. The Finger Lakes Region is yours to discover. We can't wait to welcome you to the Holiday Inn Waterloo Finger Lakes Wine Country! ... more   less 
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Also Known As:
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn

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