Our overall stay was a good one. We were booked into a suite. It was a little misleading, we were expecting a jacuzzi tub when all we got was a bathtub with jets, but no big deal. We were a little shocked with the movies on demand and the prices. $14.99 for a movie rental was a bit outrageous, but I'm thinking this is how it probably is at most chain hotels. We were very comfortable during our stay, but my issue was with the bill. We were charged the correct amount when we checked out on Sunday and the money was taken from my account, however Wednesday after check out, I checked my banking statement only to see that I had been charged AGAIN! I called the hotel and they said it was only an authorization charge and that the money would be back into my account. However, with the economy the way it is, having an extra $400 taken from your bank account and be told it will be back "around 3-5 days" is a major set back. The hotel didn't seem to eager to help us. We ended up just gritting our teeth for 4 days waiting for the money to be put back. Thankfully nothing too bad came from it, but i'd hate for it to happen to someone around the end of the month when there are bills to pay. I probably wouldn't stay again just for the fact that I don't want to have to deal with money issues.
- Official Description (provided by the hotel):
- Spinning Ferris wheels, hot funnel cakes and big name performers like Maroon 5 & Train are waiting for you at the Great New York State Fair, just minutes from the Holiday Inn Express® Syracuse - Fairgrounds Hotel in Warners, NY. Our hotel's convenient location off I-90 and quick access to I-690 means commuting in and out of the city is a breeze. If you're a business traveler looking for hotels near Syracuse, NY with meeting space, we have an event room that accommodates 50 and a boardroom that seats 10. Corporate guests also appreciate that we're close to Lockheed Martin, Sysco Food Services and Anheuser-Busch. A Business Center with copy, print and PC capabilities is provided, as well. In addition to being just four miles from the state fairgrounds, we're near Onondaga Lake Park, which is a great destination for those who love the outdoors. For those who prefer to shop, Carousel Center Mall is close by and Waterloo Premium Outlets are a short drive from Warners, NY. Our hotel's location also has easy access to Empire Expo Center, downtown Syracuse and Armory Square. While you stay at our hotel's facility near Syracuse, NY, you'll enjoy amenities like free high-speed, wireless Internet access and an indoor pool and spa. Each morning, you can enjoy a free, hot breakfast, as well, at the Express Start Breakfast Bar. Call today and let us help you plan your next trip to this beautiful area. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Syracuse / Fairgrounds Hotel Syracuse
- Wingate Hotel Syracuse