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“Disappointing service”
Review of Bistro Elephant

Bistro Elephant
Ranked #148 of 779 Restaurants in Syracuse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 29 April 2018 via mobile

While this is consistently one of the better restaurants in Syracuse, we had a waiter who was less than great. First he asked us over and over if we were ready to order, then when we were ready he was nowhere to be seen. After hearing the waiter at the next table recite the specials, we noticed that our waiter had omitted the appetizer special and had given less of a description of each dish than the other waiter. Once we finished eating, our plates sat in front of us for a good 10 minutes. Finally the waiter returned and brought the dessert menu. He then proceeded to bring our check, never asking if we wanted any drinks, etc after dinner. Even when the food is good, the service makes or breaks the evening.

Date of visit: April 2018
Thank cindizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (32)
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2 - 6 of 32 reviews

Reviewed 16 October 2017 via mobile

This is an exquisite place in Syracuse and it shows from the decor, to the menu options and the staff and service. Anything in the menu is guaranteed to be excellent. We had ribeye steak, fillet mignon, duck al orange, sea bass, and Thai dishes. Appetizers are also perfect. The sauces are above all. The desserts are pieces of art. This and it’s sister restaurant Lemon Grass are number 1 in Syracuse.

Date of visit: October 2017
Thank SouthwoodTruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2017

Excellent food and service. Sat at bar and were able to be cozy and fun with my baby. Ordered a pasta special and salad to share. Martini's were yummy.

Date of visit: March 2016
Thank sandypI1668OT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2016

It's a nicely decorated place....period.

Not what I expected for such an attractive place, but are we over-priced for the atmosphere?

Himalayan Mango Cashew something....and it consisted of thin chicken breast slices, onions, cashews....a nice sauce....onions.....a side of rice....onions..... red peppers pods...but nothing of the 'hot and spicy' description and certainly no Mango. Seems that the Cashews in this dish are known as "Mango Cashews." My bad. But for $25....knowing food costs as I do, there was the realization that the dish was over-priced and under flavored.

I'm not one to complain too much but honestly, I'd never care to go back here and give it another try. If you're on an expense account then go for it. But this is not a place for a family to expect a meal that will impress everyone for the final check total.

The service was close to a 1.5 as the waiter was just plain poor in his efforts.

Date of visit: October 2016
    • Value
    • Service
    • Food
Thank Hereandthere913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2016

We ate here for my sons 17th birthday during a college visit. We sat in the bistro on Sat. night and there was a small band that was great and added to the ambiance. It has an eclectic menu of steak, fish and Thai food. My boys all had steak with a house sauce that was amazing. I had the Thai hot pot with shrimp and it was delicious.

Date of visit: October 2016
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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