We fell in love with Starbucks coffee thanks to the Schenectady baristas. We knew many of them from a local high school, but it seems this franchise focuses on great personality and service attitude - so these were already our favorite young people!
They go overboard on service, and getting to know how we like things. I used to hate Starbucks but then I discovered not all their coffees are bold roasts! That and hazelnut flavor and I could make a cup that reminded me if our favorite Cape Cod coffee house.
They rarely get things wrong, but if they do, they cheerfully and quickly make things right, and then some.
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