This hotel is owned by the same management group as the Doubletree in Schenectady (which I had reviewed). At this point I should have just found a different chain to stay with. The hotel itself is nice, clean and modern. The front desk staff was nice enough however, I think that they had some difficulty in understanding that I would have liked the AC in my room to actually cool the room rather than having the temperature go up overnight. I stayed here for 3 nights. On the first night I just bit the bullet and dealt with the warmth of the room despite the pool of sweat I was sleeping in. The following morning I asked the front desk to have someone take a look at the AC, I was assured the problem was resolved. To my dismay the temperature of the room went up again overnight. Same result on the last night of our stay. The maintenance person came up to take a look and I think he thought I was crazy that I wanted the temp in the room lower than 74 degrees. While I never spoke to or received any communications from the manager of the hotel to address the lack of AC in the room they did remove one night from the bill which was a nice gesture but I still would have preferred to pay the price for the stay for an AC that went lower than 72 degrees during our stay. To make sure I wasn't loosing my mind I looked at the thermostats in the halfway where the vending is located and sure enough you can actually set the AC to 68 degrees and it was blissful to stand in the vending area to receive a few minutes of comfort.
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- Also Known As:
- Hampton Inn Schenectady Hotel Schenectady
- Schenectady Hampton Inn