I've been to this restaurant a few times now and it has always been fine. Maybe it was just the holidays. We've been having a string of bad experiences in Saratoga and this is just one more.
The service was terrible. I mean, really terrible. And there wasn't anyone to talk to because there was no sign of a manager or anyone in charge. I think it started out bad because they put us in the far left corner of the restaurant where they seem to have sequestered all the families with small children in. It was just bad.
The food: Either the waitress didn't get it (she later proclaimed to be new and still learning the menu - with some serious attitude) or the kitchen screwed up. One person ordered a salad, the rest of us ordered burgers. The salad didn't show for 20 minutes after we all got our burgers. We waited until the salad arrived to eat. Everyone's food was cold by then. Just bad.
I think the waitress could have helped herself by apologizing but that never happened. I think she assumed she wasn't getting a tip and didn't care by that point.
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