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“Best Comfort Inn I have ever stayed in”
Review of Comfort Inn West

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Comfort Inn West
Ranked #22 of 29 Hotels in Rochester
Reviewed 26 July 2016

Exceptionally cordial staff...They took care of every request we made them, with a smiling face. The breakfast was awesome, fresh and delicious and again , service with a smile. It almost seemed everyone in the hotel took a lot of pride in their workplace and their city. I was overly impressed with this hotel and the city. Very neat and tidy rooms.

Room Tip: I stayed in room 500 and it was awesome
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  • Stayed: July 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Altoo_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 75 reviews

Reviewed 19 July 2016

This was our first time at this hotel. We came as delegates to the Jehovah's Witness convention at the Blue Cross Arena. Check in was easy, with 2 very friendly front desk ladies. Our room was very clean, and it came equipped with a coffeemaker, refrigerator and microwave. The bed was very comfortable, and came with 4 pillows, 2 firm and 2 soft, to be sure we had just the perfect night's sleep. The only issue was the slight smell of cigarette smoke that came from the fan/air conditioner when it was on. But it is now a non-smoking property, so that is great! The breakfast in the morning was the best I have ever seen in a hotel like this! I made my own waffle one morning, and there was toast, fruit, bagels, danishes and muffins, yogurt, different juices, and of course, coffee. We will definitely choose this Comfort Inn again!

  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ladyofgrammar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2016

We recently spent a weekend at this hotel. Rooms were clean and spacious. Bathroom was a bit small as you had to enter into the bathroom next to toilet to close the door. The bathroom towels were neatly folded however placed next to the toilet, which is not sanitary, suggest a towel rack be placed over toilet instead. Breakfast was warm and always replenished. Staff very friendly. Location is excellent for shopping and restaurants. Located also right next to highway. Would I stay at this hotel again, yes.

Stayed: July 2016
1  Thank missmom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016

Spent an evening here. Found the staff to be friendly, the room to be a good size, the bed comfortable and a nice breakfast. Across the street was a mall, where we enjoyed doing a little shopping. We got good value for what we paid and it met our modest budget.

Room Tip: depends on what you're looking for
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  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Marlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2016

If cleanliness counts for your stay experience, opt out of this place. Wet washcloth in bathroom upon arrival. Bathroom floor dirty. Needed vacuuming badly. Tub needed repair. Beds made nicely! Breakfast just ok. Coffee awful. Room needed update and lots of areas of repair...drapes,bedding,electrical outlets. Staff very nice.
Will never stay there or another comfort Inn again.

Stayed: May 2016
3  Thank Picholine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn West

Address: 1501 W Ridge Rd, Rochester, NY 14615-2417
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 29 Hotels in Rochester
Price Range: ₹ 5,196 - ₹ 7,665 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn West 2.5*
Number of rooms: 83
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Also Known As:
Comfort Inn West Hotel Rochester
Comfort Inn Rochester
Rochester Comfort Inn

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