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Traveller rating
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All reviews pool side attached restaurant great pool indoor pool great stay plattsburgh area waffles very nice hotel clean rooms exercise room fitness center suny plattsburgh free breakfast bw poolside mall shopping
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187 - 192 of 1,136 reviews
Reviewed 5 October 2018

We always stay here. The staff is amazing. The breakfast buffet is wonderful.
And soooo clean. It is where we stay because of the staff and how clean it is. The rooms are always very clean and the cleaning staff is so helpful if you need anything. Close to shopping!

Room tip: any room you pick is awesome.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jhy65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 6 October 2018

Thanks for your 5 star rating and your comments especially about the cleanliness. I will be sure to share with staff
Safe travels
Bob Smith
Owner

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Reviewed 4 October 2018

This hotel was a good find. Clean, comfortable and convenient. Several nice places to eat within walking distance. The beds were very comfortable with lots of pillows. Our bathroom was very clean and the staff at the deck was friendly and helpful.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Bayou-Babies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 5 October 2018

Good morning,
Thank you for your 4 star rating about the hotel and the staff who make the impressions you have.
Safe travels
Bob Smith Owner

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Reviewed 24 September 2018

Bed and pillows are very confortable, parking and multiple entrances very convinient. A lot of good restaurants and shopping stores near by. Staff very polite and service at front desk was excellent..

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Elckar M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 25 September 2018

Good morning,
Thank you for the 5 star rating of the hotel and its staff. I am glad you enjoyed the shopping and the staff.
Safe travels
Bob Smith Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

This is a wonderful hotel. i is located close to shopping and restaurants. The staff are very friendly and accommodating. The property is extremely well maintained inside and out. I would not stay anywhere else when in Plattsburg.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ottawa_9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 18 September 2018

Good morning Thank you for your kind remarks. I am glad you enjoyed your stay. Travel safe
Bob Smith Owner

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Reviewed 16 September 2018

This is a nice place to stay in Plattsburgh and has a number of amenities you won't always find in every hotel: free parking, in-door, heated pool, fitness room, game arcade, free wi-fi in every room (not just the lobby), and daily breakfast buffet. Lots of reviews say the breakfast is "okay" but look, they have to cook for hundresd of people, so you're not going to get a "made-to-order" omelet station. The food was hot and tasty, the coffee was very good (Seattle's Best) and the dining room was clean. Comfortable beds and clean towels rounded the trip out. Definitely ejoyed my stay, and would return.

Date of stay: August 2018
1  Thank SDB61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bob S, Owner at Best Western Plus Plattsburgh, responded to this reviewResponded 17 September 2018

Thank you for your extensive review of the hotel and the staff that makes it happen. I also appreciate your compliments about the complimentary hot breakfast and the reality and need to offer a buffet.
Safe travels
Bob Smith owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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