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“Total relaxation” 5 of 5 bubbles
Review of Mystique Luxury Collection Hotel

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Mystique Luxury Collection Hotel
Ranked #21 of 54 Hotels in Oia
Certificate of Excellence
Great Budworth, United Kingdom
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
“Total relaxation”
5 of 5 bubbles Reviewed 5 September 2012

My girlfriend and I have just returned from an extremely relaxing week at Mystique. The hotel is well appointed and manages to balance modern fixtures and fittings with the traditional look of the surrounding houses. We stayed in an Allure Suite (an upgrade from the one we booked) and were very pleased of the upgrade as the room wasn’t huge. Having said that it was very comfortable and with views to die for. All the staff were very friendly and in fact were probably the thing that made the holiday as relaxing as it was due to nothing being too much trouble. The location is very good for exploring the gorgeous town of Oia which has some excellent restaurants and bars to enjoy the sunset at. As I see some people have already mentioned, the steps are pretty steep, but there are people to carry your bags so it’s no real difficulty. Overall we had a fantastic time and should be return to Santorini, I have no doubt we will stay at Mystique again.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MystiqueOia, General Manager at Mystique Luxury Collection Hotel, responded to this review, 11 September 2012
Dear Rob B ,

Thank you so much for taking the time to share your experience related to your recent stay at Mystique .

We sincerely thank you for your nice comments on our human recourses! All the team will will be encouraged and awarded by your positive remarks concerning their professionalism!
Above all , it is our pleasure that we have managed to meet your expectations and we truly hope that we will have the pleasure to welcome you again in the future!

Kind Regards,
Markos Tzamalis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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498 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin
Level Contributor
96 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 bubbles Reviewed 31 August 2012

Yes, the pool is too small, there are a lot of steps to climb, and the prices may appear to be steep, but we loved this place. It is in a magical setting on a clifftop just outside the centre of Oia. The rooms spill down the side of the cliff and are in a traditional Santorini style. Each room has its own entrance from the many paths which criss cross the site. Ours was full of light but I think some rooms may have smaller windows; each room is quite individual. The design and decor are superb - very understated and restful and because it is set down from the road (which runs along the cliff top) there is no sound of traffic - and nothing to disturb the astonishing view of the towering canyon like cliffs of the caldera and, of course, the blue sea and blue sky. At night, it is equally beautful particularly in moonlight.
What makes this hotel even more special are the staff - the hotel owners should be careful lest the staff are snapped up by some big city hotel - the staff here are one in a million, charming, always friendly and incredibly helpful. Although there are only a small number of rooms, there is a very high ratio of staff to guests and the level of service is superb. Having stayed in the hotel for 5 nights, I can understand why it is not just the view which justifies the steep price but also the level of service and comfort. For that reason, notwithstanding the steep price per night, I think the hotel does offer value for money.
I note that some reviewers have suggested a lack of privacy on the terraces outside each room. Our room - called an Allure suite - (and I think most rooms have this feature) had its own terrace which was private in that it had its own gate from the path (the terrace was large enough for two sunbeds and a small table and chairs) but the terrace could be seen by staff and other guests passing by on the path. The topography is such that this is inevitable and it did not bother us.
We did not eat at the hotel except at breakfast (which is cooked to order and was very good except for the bread selection which is surprsingly poor ) but it was very relaxing to return for a drink before bedtime (the bar is tiny but the service here is top class).
We did not hire a car (which would have been a cheaper option) but took taxis to Perivolos beach where the hotel has some very comfortable beds on the beach and where there is a full cafe/bar service at the touch of a button. This beach is about 25 minutes distance from the hotel but we thought it was worth going that distance for the services available at Perivolos and because this beach offers very easy and safe bathing and generally a cooling beeze (it can get quite hot in Oia during the day).
As for the steps.......... well, it is difficult to see Oia without navigating a lot of steps and the worst steps are actually outside the hotel property(on the path down from the road) which are, by times, both very deep and yet of quite different depths, and very unevenly spread out. So, care is required - but then similar care is required in much of Oia (at least on the caldera side) and I think, ultimately steps are the price you have to pay for a good view of the caldera.
We left this hotel with regret and are keen to return, if we can, next year.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Irishguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 August 2012 via mobile

We had a excellent stay. The service was wonderful. We really enjoyed the breakfast. Staff is very well trained and very polite .If the pool was a bit bigger it would have been even better. We strongly recommend it.

Stayed July 2012, travelled as a couple
Helpful?
Thank Damianos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 24 August 2012

Mystique has a cheesy name so i was on guard when arriving. This hotel is not ok for those with knee injuries due to the stairway you must go up and down (though I appreciated the workout) but santorini in general is not for anyone with leg injuries so whatever. The staff at mystique is extremely friendly. from Dennis schlepping your bags, god bless, to krishna, konstantina, and the other gals in reception, to everyone working in the restaurant and poolside, the staff is so extremely friendly you won't be able to not smile. The rooms are very neat. It's like living in a cave and please take that as positively a possible. One issue was the showers which flooded the bathroom constantly, but with large bathrooms far from the living area, it was no biggie. Two other issues were the pool, thought it would be and think it still should be a lot larger and the other is not having access to the ocean which I believe no hotel on the caldera side has. The ocean just sits down the cliffside teasing you as you see the yachtys out there swimming... Oy.
Oia is beautiful and the sunset truly is as amazing as all the annoying people say it is. Skeptic turned an "I get it" right here people.

The would definitely stay here again if I ever visit santorini in the future.

Room Tip: Youre cliffside in a confined area like you are all over santorini, be happy with what you can get a...
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  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RyFy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 31 July 2012 via mobile

Amazing view, staff super friendly. Any problems at all! Brekfast was delicious, the pool is not small, perfect size. Our room was very nice and the iacuzzi is fantastic and very clean. Don't miss the experience!
I got back today and I alteady miss there.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mrtgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mystique Luxury Collection Hotel

Property: Mystique Luxury Collection Hotel
Address: Thiras - Ias, Oia 847 02, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Oia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#13 Spa Hotel in Oia
#15 Luxury Hotel in Oia
#17 Romantic Hotel in Oia
Price range (per night): ₹ 27,221 - ₹ 65,317
Hotel Class:5 star — Mystique Luxury Collection Hotel 5*
Number of rooms: 39
Official Description (provided by the hotel):
Mystique is a stylish property consisting of 39 suites and villas built exactly on Oia's most famous cliffs with dazzling views of clear blue crystalline waters towards the Volcano and the Aegean Caldera. 18 Km from Santorini Airport and 20 km from Athinios Port.All accommodations are a wondrous exploration of driftwood, a free spirited, untamed material that harness the elegance of simplicity. Enticing patterns carved into the walls. All suites open onto sea-facing terraces with relaxing daybeds. Cobblestone pathways lead to the plunge pool surrounded by sun beds for the utmost relaxation.Guests may experience an outdoor infinity-edge pool, the "Aura" Bar, the "Charisma" Gourmet Restaurant, "ASEA" the new artisan Japanese restaurant and the "Secret" Wine Cave. ... more   less 
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Also Known As:
Mystique Hotel Oia
Mystique Oia
Mystique Luxury Collection Hotel Oia, Santorini

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