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“Wonderful place to stay!”

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Country Inn & Suites By Carlson, Mount Morris
Ranked #1 of 1 Hotels in Mount Morris
Certificate of Excellence
Geneva, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful place to stay!”
Reviewed 20 September 2011

We stayed at the Country Inn & Suites By Carlson, Mount Morris for a visit to Letchworth State Park. The hotel was close to the entrance. The stay was wonderful. The atmosphere was very warm and friendly and all of the staff treated us very well. The bed was so comfortable and we enjoyed the flat screen TV. The room was also much larger than expected. Each morning my husband and I ate the continental breakfast. There was a great selection and delicious too. If we are ever in the area again we will definately stay at the Country Inn & Suites By Carlson.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Watertown, NY
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 September 2011

We stayed here for 1 night and had a wonderful experience. We were headed to Letchworth State Park (great place) and this hotel is very close to park entrance. The price was fair and the rooms were really clean. Each room had a fridge and microwave and coffee pot. The rooms also had extra pillows and bedding. The staff was extremely friendly and accomodating. Oh and breakfast was yummy...great for kids. It was mostly pre-packaged and self serve, but lots of choices and FREE!! The cookies and coffee were free too...we really loved this hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank rxmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monclair
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 September 2011

We stayed at this hotel over Labor Day weekend to attend Balloon Festival in Dansville. There are limited hotels in this area and although this one seems a little overpriced, it was comfortable and provided fresh cookies, fresh coffee throughout the day and offered a great free breakfast. The staff was friendly and offered help with directions, recommendations for dinner and info about the area.
The hotel offers wi-fi, but it was running incredibly slow -- luckily we had a hot spot with us so we able to connect and attend to our business/school. I wouldn't depend on it if you have business deadlines.
Finally, we had a handicap accessible room and I missed having counterspace-- if we stayed there again, I would ask for a "regular" room.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank dcdee57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skaneateles, New York
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 September 2011

If you are headed to Letchworth State Park, I highly recommend you stay here. It is less than a mile from the park entrance, has an amazing hot/cold breakfast, a pool for the kids. The rooms are large an well kept. It was very clean. But most of all the staff was so accomodating and helpful. Beds were very comfortable.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lori p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
371 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 810 helpful votes
Reviewed 31 August 2011

As you first walk through the door you instantly feel you could be at home. The whole ethos of the hotel appears to welcome you on that basis and it has that homely quality seldom experienced in hotel chains. This place is unique and there are no doubts about it, if you are looking for a hotel in this area you simply have to stay here!

My family and I arrived rather early and way before official check-in. We thought we would ask on the off chance if a room was ready. It was as expected however, and the hotel was full. The check-in lady was soooo nice though. She took all our details and asked if we had a cell phone and explained if we wanted to go and explore the area, she would give us a call as soon as a room was ready. Our children are aged 3 and 1 and we didn’t want to go walking off at that time as we had a wedding rehearsal for a friend’s wedding in the next town taking place in the afternoon. She also welcomed us to make ourselves at home in the lobby and told us we were free to have a fresh cookie (they give a supply by the front desk) and use the free high speed internet there too. The children played with some toys they had there in the lobby – it was great. They really do pay attention to the minor things here that make all the difference.

It turns out we only had to wait 20 minutes for a room to be ready. The staff member we spoke to had a room prioritised and made for us. We were just settling into our room which was on the ground floor when we got a knock on the door. It was the same pleasant woman from reception making sure everything was ok. To our greater surprise the woman noticed we were not Carlson members so took the liability; using the details we provided on check in to set us up an account and join us to their free club. In doing so this saved us $20 off our rate. Amazing! Not many staff are this thoughtful especially when it comes to saving you, the customer, money.

At this point the room could have been a pig sty and we would have still been left happy with our stay but no, the room was clean, big with well maintained fixtures and fittings. The beds were really comfortable, so much so I feel tired thinking about them.

They have heated and nicely maintained pool and an even hotter and decent jet pool – both open to late with an Adult only session for two hours from 2100hrs. The only odd thing we found about the hotel was they have a policy of not allowing children who have to use swim nappies (diapers) use the main pool. They have a notice and go to some efforts to explain it’s quite a common policy across many hotels and is backed up by advice from the CDC. We have stayed in hotels across America, Europe and in Asia and have NEVER seen this policy before? Swim nappies are designed for just that. They make some efforts to try and negate the fall out for this policy by having a tiny plastic play pool which they fill up but of course, all our 1 year old wanted to do was try and escape this and join her sister in the big pool. This resulted in a very short ‘swim’ for my wife and 1 year old. The 'fitness centre' was very basic and when I came to use it, it was over-ran by kids playing. I figured they were having fun more then I would working out so I left them to it.

The breakfast was one of the best inclusive breakfast we have seen. Fresh fruit, pastries, juices, hot drinks and hot food options.

Did I mention the staff - all of them - were fantastic?! I left my wedding band in the room when we checked out. The duty manager on our check out day recognised what I looked like AND gave it to a person he saw me with the day before (there were some guests staying there for the same wedding) asking him if he knew me etc and whether he would see me again!

The hotel in a fantastic location for Letchworth Park and the Highbank shelter picnic area which is where we went to a party in the evening. It is also very close to Geneseo. It sits on the main route road through Mt Morris but we had no issues with sounds of the highway. There is a dollar store right next door for cheap snacks and plenty of places to eat a mile or so down the road.

The hotel are very welcoming for those who have pets as we saw a few dogs enjoying their stay and the hotel staff making them welcome.

Our only regret about this hotel was not staying longer!

xThe Walsh Familyx
-England-

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank walshyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Mount Morris

Property: Country Inn & Suites By Carlson, Mount Morris
Address: 130 N Main St, at Letchworth State Park North, Mount Morris, NY 14510-1028
Phone Number:
Region: United States > New York > Finger Lakes > Mount Morris
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Morris
Price range (per night): ₹ 7,746 - ₹ 14,718
Hotel Class:3 star — Country Inn & Suites By Carlson, Mount Morris 3*
Number of rooms: 60
Official Description (provided by the hotel):
Located at the North entrance of Letchworth State Park, we are the perfect base for the outdoor enthusiast. Miles of trails, geocaching, whitewater rafting, hot air balloon and glider rides, horsebackriding, skiing and sleigh rides. Modern amenities and decor with all the comforts of home. Our hot buffet breakfast is included with your stay along with our fresh baked cookies. Free wireless internet. Pet friendly-per room charge-no weight limits-max 2 per room unless manager approves. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Mount Morris Hotel Mount Morris
Country Inn And Suites By Carlson, Mount Morris
Country Inn Mount Morris
Mount Morris Country Inn

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