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“Decent for Business Travel - recent renovation (but a bit dated in spots)”

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Holiday Inn Mt. Kisco (Westchester Cty)
Ranked #1 of 1 Hotels in Mount Kisco
Zurich, Switzerland
Level 6 Contributor
122 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Decent for Business Travel - recent renovation (but a bit dated in spots)”
Reviewed 25 April 2012

This Holiday Inn looks like it's recently been redone in parts of the inside. The beds and pillows look quite nice (although I found the pillows - marked as "hard" or "soft" a bit lumpy) and there are some good touches, including a good sized fridge for storing things. There are, however, places of the hotel that are still a bit daggy, usually related to the common areas (hallway, gym etc). The gym has rather old cardio equipment, but it still does the trick (there are no weights). The restaurant (not the bar) had a rather standard carb-based breakfast, although I did hear some customers raving about the waffle machine. What I liked about the recent stay was the friendly customer service and good attitude of the employees. It was a bit cold, and one of the women from the bar went out of her way to get us a kettle of hot water to make tea. I'm not sure I would have chosen to stay here on a personal trip, but for business travelers it is a very sensible option.

Stayed April 2012, travelled on business
Helpful?
1 Thank sd_in_switzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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English first
Leatherstocking Region New York
Level 6 Contributor
202 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 22 February 2012

Spent the weekend with my wife for a little alone time together. Easy access from the Saw Mill Parkway, but located behind some car dealerships which was not an issue at all. Greeting by the night manager was cordial and efficient. Saw that they had Romantic Packages, but we had booked Rewards Night (5,000 pts.) from the Priority Club website which was a much better deal. Also received a 1,000 point bonus from the hotel at registration.

Good size room (king bed with sofa). Bathroom was very clean, but very small. Only one person at a time could fit. Room and bedding was very clean and updated. Only issue was the heating unit would make a ticking sound from time to time while we slept, but not very loud. Also, toilet would run on its own periodically, but we closed bathroom door to block the sound. We had requested a quiet room on a quiet floor and room 238 met this requirement. We had seen on their website that Friday and Saturday nights in the lounge can be quite a party time, but we did not hear any of the music or noise.

Teddy's Lounge on Friday night had only a few patrons. It did offer a free buffet and drink specials. The BT was friendly, but seemed distracted even though it was not busy with customers. The Bar Manager was in and was very friendly, checking on us twice during our time at the bar. DJ was OK, since the music he started with was not techno-pop, etc. but popular tunes from our era (80's) remixed to dance to. When we left at 9:30, the style was in the midst of changing, but there weren't many patrons at that point.

Our only complaint would be with the restaurant at breakfast. The reviews are correct: $15 for a basic buffet that you would basically get at an HI Express for free. Seat yourself and minimal contact with the serving staff. When I asked if it was buffet only I was told yes by the waiter, but saw other people order items that came out of the kitchen. Possibly this was a language barrier issue and he thought I was telling him we wanted the buffet??? Heard that there was a better buffet on Sunday morning, but we did not even stick around to check it out. Overall very good experience, and we would stay there again if/when we visit this area in the future.

Room Tip: Get a room on the second floor away from the lounge if you want quiet. Also, no elevators if that i...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank The-Flying-Circus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 January 2012

We've stayed here several times when visiting relatives in Chappaqua, choosing to stay here based on the location close to family. It is off the beaten track, a long walk from Mt. Kisco for example. There are not a lot of options for places to stay in this area. It is expensive but on prior visits they've had deals which cut down on the price somewhat. Not so, this time. The staff definitely does not seem happy or very eager to help resolve issues such as moving our room to a new location when we were originally going to be next to the vending machines and door leading outside. Our newly refurbished room, with the location changed to the far end of the hotel, was very comfortable, quiet, and clean with a wonderful TV. From the deteriorated look of the parking lot, I got the impression that they're going through hard times but they've recently painted and redecorated the interior.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cathyandben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2011

I knew of this Holiday Inn from having lived in Mt. Kisco for years. While up visiting family in the area for the Thanksgiving weekend, I chose to stay here for one night in a desperate attempt to get away from the family craziness!! I thought the price was a bit outragious, even if it IS in overly pricey Westchester County. I found the hotel to be spotless, the young ladies at the front desk (PM & AM) accommodating and sufficiently friendly. My room was nice and clean (as all of my Holiday Inn Rooms have been), though the heater was just a tad bit noisy when it kicked on. Unfortunately, Mt. Kisco doesn't really offer any hotels, so it's not like there is a choice of places to stay in here. If you can afford it, this place is definitely worth staying in.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank starcitygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 6 Contributor
939 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 546 helpful votes
Reviewed 20 November 2011

I would only ever stay in this hotel for business and even then it is a bit expensive for where it is and for what it is. It is clean enough and nice enough, but is isolated like so many other US hotels.

Room Tip: Ask for one not near the ice machine... !!!!
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  • Stayed November 2011, travelled on business
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HiddenCaviar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mt. Kisco (Westchester Cty)

Property: Holiday Inn Mt. Kisco (Westchester Cty)
Address: 1 Holiday Inn Dr, Mount Kisco, NY 10549-1001
Phone Number:
Region: United States > New York > Westchester County > Mount Kisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Kisco
Price range (per night): ₹ 9,463 - ₹ 13,389
Hotel Class:3 star — Holiday Inn Mt. Kisco (Westchester Cty) 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Holiday Inn Mt Kisco is like a charming country manor. It's an unique hotel in Northern Westchester, New York. As you enter the hotel lobby, Theodore, the Butler, beckons you into Holiday Inn Mt Kisco, where warmth and comfort are immediately evident. From the hotel's finely detailed furnishings to the magnificent stone fireplace and the Hudson River mural, Holiday Inn Mt Kisco's special touches create the feeling that you have entered a country estate. Taste the local cuisine at our Market Street Cafe, and take a glimpse of the nightlife at the hotel's nightclub, Teddy's. All guest rooms and common areas are non-smoking for your health and safety. The Holiday Inn Mt. Kisco is located in historic Hudson Valley area of upstate New York. Westchester County Airport can be found twelve miles south off Interstate 684. Your Country Manor is only a short metro-North train ride away from Grand Central in the heart of Manhattan. This is the hotel for visitors at the many area IBM sites. The growing and award-winning Northern Westchester Hospital is less than two miles from the hotel. PepsiCo, Curtis Instruments, Readers Digest and many other companies may be found relaxing in Teddy s Lounge or planning a meeting in the banquet rooms. A visit in any season to Putnam County or northern Westchester County must include a stop here at your Hudson Valley Manor. ... more   less 
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Also Known As:
Holiday Inn Mt. Kisco (Westchester Cty) Hotel Mount Kisco
Holiday Inn Mount Kisco
Mount Kisco Holiday Inn

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