I stayed here for two weeks when I first moved to the US while I was looking for an apartment. The room was lovely and comfortable, King size bed, flat screen tv, good bathroom and small fridge. It was cleaned everyday and the room service girls were lovely. The breakfast set up was good as you could go down during the hours of breakfast (6:30-9:30) pick up a bagel, and the eating area was open all day so you could avail of the toaster and microwave.
The hotel itself is located in a slightly dodgy and run-down area. I would not have been walking around alone, especially at night. The subway stop is only a two minute walk away and this F line will bring you straight into mid-town Manhattan in less than 10 minutes-this is the major perk of the hotel!!
My experience of the hotel overall was good but there were a few things for me that were a BIG let down. There was a concierge desk, yet on three occasions they could not help us get a car, we ended up calling ourselves. And as another reviewer said-beware of your credit card. On my first night I wanted to settle the bill with the receptionist, she took the card and said it was all done the total 15 nights were accounted for (my online banking confirmed that she debited the correct money) yet when I went to check out the receptionist was telling me I had not paid for one night, why I would not pay for one out of 15 nights is crazy, but I stood my ground and said I refused to pay as it was the first receptionists fault not mine. Yet this girl right in front of me said -'Oh well I just deducted that night off your card'. Without my permission-that was over $100 she just took from me-I was raging. And no manager to be seen when I asked..This turned my great stay sour!
Overall-I would tell people to stay here just watch your billing for your room!! I
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more less
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- Also Known As:
- Best Western Plaza Hotel Long Island City, New York