The positive? Close to main street. The rest......Room was filthy. The sheets were stained, the floor was covered in hair, there was a raisin stuck to the comforter, the tub had mold in it, the mirror in the bathroom was dirty, the lock for the room door required two hands and some twisting to open it, the bathroom window did not shut the whole way and could not be locked when you took a shower the water in the tub backed up to your ankles.
My wife asked me not to complain and just enjoy the real reason we were there, the beautiful Adirondacks and time spent together. The longer I spent in the room (the second day) it became clear I could not hold my tongue. After my autistic son left the entrance door open a little too long and a comment was made, it was my queue to speak.
I took some photos of the conditions of the room and showed them to Jill. She expressed concern and asked if we would like housekeeping to clean the room now. ( No, I would have liked it swept, new sheets, no raisin stuck to the comforter, toilet seat cleaned, bathroom window shut properly and lock that worked correctly before we checked in) I told her my daughter was still asleep and she mentioned the housekeeper left at 3 (I think) so if we wanted it cleaned we would need to do it before then. We were also told the maid would have cleaned the room but the Do Not Disturb sign was out. Prior to our arrival? The beds were made so someone was in there.
My wife asked again for me to let it go. So I did. We used a wet towel to clean the floor. I left the raisin on the comforter….
I thought, at the minimum, complementary sodas or drinks may be in order but no.
- Official Description (provided by the hotel):
- Old World charm in the heart of the Adirondacks. A historic inn from the turn of the century. Step inside and into a more relaxing era. The Seggers, invite you into their home and by providing personalized customer service they ensure a unique experience. The location is a perfect mix of peaceful respite and ease of accessibility to all the town's main attractions. Free Wi-Fi; new custom spa; lovely sitting room; Old World veranda. ... more less
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- Also Known As:
- The Pines Inn Of Lake Placid Hotel Lake Placid