We stayed at this hotel 2/23-2/25/2012. We were impressed at how clean it was, was definitely not lacking there. There are two twin brothers that own it and run it. Both of them are there everyday, but George is not really very friendly. Michael on the other hand sat and spoke with me, cracked some jokes, and was very pleasant. If you own a hotel, you need to have a personality to go with it which is part of customer service. The breakfast was decent, though if you are eating after the 9:30am cutoff, the staff puts a "please wait to be seated" sign outside the breakfast area, and you have to make a "reservation" in order to sit down to eat, which is ridiculous. Also, people were confused why towels for the pool had to be asked for at the front desk. This is not normal either. The towels should be accessible in the pool area along with the basket that they go into once they are done being used. They were the size of washclothes which wasn't very helpful either. Also, late at night, the people who were also staying there were loud in the hallways. Parents weren't watching their kids, and I actually had to pop my head out of my room to ask a group of girls to quiet down as they were very loud.
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- Also Known As:
- Comfort Suites Lake George Hotel Lake George
- Lake George Comfort Suites