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Reviewed 14 August 2021

Rug in room was frayed and ripped. When we took a shower we realized we had no hot water(we let it run and it was cool to barely warm). When we got into the hot tub we were disappointed that the water temperature wasn’t hot. Lastly, the breakfast was mediocre at best(needs improvement in quality and variety). All the staff were friendly and helpful. Room was clean but dated.

Date of stay: August 2021
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Review collected in partnership with Homewood Suites by Hilton
Thank harryd532021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 August 2021

Coffee and breakfast was very subpar. The hotel seem more interested in profit over quality. The food did not live up to the Hilton brand. Though the hotel was clean and the staff was hospitable as what you would expect, nothing above or beyond the normal.

Date of stay: August 2021
    • Value
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Review collected in partnership with Homewood Suites by Hilton
1  Thank 483jonatham
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 August 2021 via mobile

Not a nightmare, but absolutely not worth over $200 per night we paid.
Rooms very small. Sofa bed was uncomfortable and impossible to use. Pillows were also not very good.
Curtain broken on window upon arrival and never fixed, though I asked three times. Highway noise in room since the window wouldn’t latch properly.
Friendly staff, but clearly not enough of them- asked for replacement shampoo 3 times and didn’t get it.
Horribly weak wifi. also, had to re-register every device each day.
Breakfast offerings very limited and not covid-friendly, as too many things had to be touched by everyone (not grab and go).

Room tip: Not many good restaurants nearby. Very close to the highway.
Date of stay: August 2021
Trip type: Travelled with family
Thank isakitty2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2021

Hotel provides poor customer service during an issue with hot water for the shower. They were unable/unwilling to deal with the issue due to the hotel being extremely busy. Still waiting for them to admit they were not forthcoming with more appropriate solutions. This hotel is way too expensive for the level of customer service that you receive.

Date of stay: July 2021
    • Value
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Review collected in partnership with Homewood Suites by Hilton
Thank patandsusan2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 August 2021

Stayed here this past weekend, and couldn't have picked a better place! Clean room, helpful staff, really good FREE breakfast, good location to get to all the fantastic things to see, and do in this part of the world!

Date of stay: July 2021
    • Value
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Thank dwy44
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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