We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Room With A View”
Review of The Swan Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
The Swan Hotel
Ranked #2 of 5 Hotels in Staines
Australia
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Room With A View”
Reviewed 14 December 2011

After a long tiring journey from Singapore it was great to finally arrive at The Swan, from the research I had done, we weren't disappointed. We arrived at about 9.30 pm and after a speedy check in we were soon settled in for a restful nights sleep.
Our room, furnished with antiques was quite comfortable with a reasonable sized bed, the attached en suite was quite spacious and had a good selection of toiletries.
Breakfast was served in the downstairs conservatory overlooking the Thames, breakfast consisted of the usual fare and was quite delicious, I thought the black pudding was excellent. Breakfast was served by an attentive waiter who also performed the check out process, he was quite proficient and attentive to our needs. Would I stay again? most certainly.

Room Tip: Ask for the double luxury room, overlooks the Thames.
See more room tips
  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank copperiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro C, General Manager at The Swan Hotel, responded to this review, 10 August 2016
Many thanks for your review, and your feedback.

Regards

Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

428 reviews from our community

Traveller rating
    170
    131
    66
    31
    30
See reviews for
80
157
14
85
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 November 2011

It's how we would characterize The Swan. We were staying for more than a few days so the bed felt a bit lumpy and the pillows a bit firm. But the meals in the restaurant were delicious and having breakfast overlooking the river was a great way to wake up. Overall, a very charming establishment.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hon_HI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro C, General Manager at The Swan Hotel, responded to this review, 10 August 2016
Many thanks for your review, and your feedback.

Regards

Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 October 2011

Thought the location of this place, and "Superb newley refurbished to a very high standard", that I couldn't go wrong by booking this place, well how wrong could I have been, don't know where the referbishment has taken place, no where I saw, it looks shabby, dirty, the staff not bothered, the bar was swimming in drink, the shower in the ensuite couldn't move the temperture it was red hot. Only thing that redeemed slighly was the breakfast was ok,

Room Tip: Don't bother going it will only disappoint
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HeatherAngel48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro C, General Manager at The Swan Hotel, responded to this review, 10 August 2016
Many thanks for your review, and your feedback.

Regards

Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 10 August 2011

My husband and i stayed at the hotel for our wedding anniversary! The room was beautiful, clean, tea facilities and overlooked the river thames. We had dinner in the restaurant, which was absolutely lovely, all three courses! Breakfast was also very nice, a wide choice to suit everybody. It was the perfect couple of days break and would go back every year!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snugglemel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro C, General Manager at The Swan Hotel, responded to this review, 10 August 2016
Many thanks for your review, and your feedback.

Regards

Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Accrington, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2011

Beautiful Hotel with friendly helpful staff, bent over backwards to accomodate us. Room well appointed and clean.
Ate in the restaurant which serves excellent food at reasonable prices.
Took a stroll down the thames, what a lovely relaxing short break.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank eastwood500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro C, General Manager at The Swan Hotel, responded to this review, 10 August 2016
Many thanks for your review, and your feedback.

Regards

Alessandro
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Staines
0.3 km away
Mercure London Staines-upon-Thames Hotel
3.4 km away
The Stanwell Hotel
The Stanwell Hotel
#1 of 5 in Staines
454 reviews
1.6 km away
The Runnymede on Thames
Show Prices
Show Prices
Show Prices
0.1 km away
The Boleyn Hotel
The Boleyn Hotel
#4 of 5 in Staines
255 reviews
0.3 km away
Travelodge Staines
Travelodge Staines
#5 of 5 in Staines
269 reviews
2.6 km away
Great Fosters
Great Fosters
#1 of 5 in Egham
1,062 reviews
Show Prices
Show Prices
Show Prices

Been to The Swan Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Swan Hotel

Property: The Swan Hotel
Address: The Hythe, Staines TW18 3JB, England
Phone Number:
Region: United Kingdom > England > Surrey > Staines
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 5 Hotels in Staines
Price range (per night): ₹ 7,302 - ₹ 12,421
Hotel Class:3 star — The Swan Hotel 3*
Number of rooms: 11
Official Description (provided by the hotel):
A 16th Century hotel in Staines, The Swan sits serenely on the Thames, serving up blissful river views, fine food, delicious drinks and stylish accommodation. Recently refurbished to supreme standards, it’s a place where old and new come together to stunning effect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia and Booking.com so you can book your The Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Swan Hotel Staines
Swan Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing