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Reviews (636)
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All reviewsseneca lakerailroad trackswithin walking distancenice hotelfinger lakesroom was cleanhotel is locatedfree breakfastpool and hot tubhot breakfastwafflesfront desk staffeasy accessupon checkfitness centerwould stay here againupstate new york
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20 - 25 of 636 reviews
Reviewed 13 May 2018

It is very small, not convenient and the staff didn't inform me of any of the amenities or things. The toilet clogged and the fan didn't work on the heater. There is only once ice machine located on the first floor. The elevator took forever and I had to take the stairs everytime.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Hampton
Thank amy r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Hampton Inn Geneva, responded to this reviewResponded 14 May 2018

We are sorry to learn that your stay with us failed to meet your expectations! We have high standards for the maintenance of our hotel and guest rooms and, upon reading your comments, have worked to resolve these issues to ensure a superior experience for future guests. We have reached out to you privately regarding your experience and look forward to the opportunity in the future to demonstrate that this disappointing experience was an exception!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2018 via mobile

We were back in the Geneva area and didn’t hesitate to book at the Hampton based upon our prior stay. We were glad we did.

The hotel is very conveniently located (and walking distance) to downtown and all that it has to offer. It is also close to the college as well as the lake and the walkways around it.

All of the staff is so very pleasant and accommodating. They excel at helping you feel welcome and almost at home.

We had a great room on the front side of the hotel with a view of the lake. It was very quiet and clean. It was everything we needed.

We’ll for sure choose the Hampton when we are next in the area.

Stayed: April 2018, travelled as a couple
Thank Preston1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Hampton Inn Geneva, responded to this reviewResponded 7 May 2018

Thank you for once again choosing Hampton Inn Geneva for your hotel needs while visiting the area. We love welcoming returning guests and are delighted to read that your most recent stay with us met your expectations for great service and comfortable accommodations. We look forward to being of service again whenever your travels bring you to Geneva and we hope to see you again soon!

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Reviewed 5 May 2018

We often stay at Hampton Inns when we are on the road, because we have always had a good experience. This Inn was no exception. I would rate it between four and five stars. Not quite a five, but a bit better than a four. The staff was friendly, the room was clean and comfortable, and overall our stay was very satisfactory. I also liked the fact that it was within walking distance of several area restaurants so eating out was no hassle. Once again, good job, Hampton, including your breakfast.

  • Stayed: November 2017, travelled as a couple
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Thank KayTee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Hampton Inn Geneva, responded to this reviewResponded 7 May 2018

It was a pleasure having you as our guests and we are glad to know that your stay with us here at Hampton Inn Geneva met your expectations for friendly service, clean rooms, and comfortable accommodations. We appreciate your business and your loyalty to our brand and hope that your next stay with us will be even more pleasant than the last!

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Reviewed 25 April 2018

Overall nice experience at this Hampton Inn..good staff, clean rooms, comfy bed, great breakfast. Would definitely recommend. Location was very convenient to my venue. Easy parking. Safety features appreciated

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with Hampton
Thank Carole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Hampton Inn Geneva, responded to this reviewResponded 26 April 2018

It was a pleasure having you as our guest here at Hampton Inn Geneva and we appreciate your recommendation to fellow travelers in the Finger Lakes area of NY. We are glad to know that you felt comfortable and safe during your stay and that our ideal location was convenient for your needs. We look forward to welcoming you back whenever you return to Geneva and we hope to see you again soon!

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Reviewed 25 April 2018

Affordable and close to all wineries. Complimentary breakfast was a timesaver. Food was great with something for everyone. Well-maintained. Staff friendly and helpful with dining suggestions. Will stay there again.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank CBtravels4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah H, Guest Relations Manager at Hampton Inn Geneva, responded to this reviewResponded 25 April 2018

Than you for choosing Hampton Inn Geneva for your hotel needs while touring some of the wonderful wineries in the Finger Lakes area! We are delighted to know that you enjoyed our plentiful complimentary breakfast buffet and we appreciate your comments on our friendly staff. We look forward to being of service again in the future and hope to always exceed your expectations.

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