My wife and I stayed in the Dogwood (gold level) on October 7th and 8th. We checked in and loved our room. Private deck,fireplace, awesome bed, and what sold us on booking here....the jacuzzi! We had a lovely Friday evening meeting some great people at the fire pit. Upon returning to our room and preparing to enjoy the hot tub, we realized that we had NO hot water....therefore No hot tub! We were extremely disappointed and went to bed. Next morning...still no hot water so we could not shower before breakfast. I complained to the innkeepers and was informed that this is an ongoing problem and so far the "professionals" they brought in have not been able to solve the problem. We were informed that we would have hot water after breakfast which we did.The problem here for us is that all we received was a "sorry" from the inn and no offer of how they could make up for what we feel was a huge deal. We paid nearly $800 for a 2 night stay.....We only had 2 nights to enjoy the inn and one was a loss. Even upon checkout all we received again was another "sorry"..........not good enough. I did send a message to the inn the night we returned home and did not even receive a response......although the inn is lovely we will not return.
- Official Description (provided by the hotel):
- The Inn, with working fireplaces, whirlpool baths and private sundecks, is located in Upstate New York on a 250-acre private lake. Like resort lodging, Inn at Lake Joseph provides a variety of summer and winter recreational facilities, including access to a health and fitness spa. But unlike larger hotels, with just 18 guestrooms, a luxurious, yet informal, casual country retreat that assures guests a relaxing, private, rustic mountain lake environment awaits. Very much like the Berkshires, White Mountains, Adirondacks and Poconos, the Catskills surrounding the Inn offer spectacular scenes of lakes and rivers, as well as hiking trails with views of majestic peaks and isolated waterfalls. However, unlike these other regions, The Inn is no more than 2 hours from New York City. ... more less
- Also Known As:
- Inn At Lake Joseph Hotel Forestburgh