We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (894)
Filter reviews
894 results
Traveller rating
587
222
45
20
20
Traveller type
Time of year
LanguageAll languages
More languages
587
222
45
20
20
Show reviews that mention
All reviews cookies front desk pool and hot tub waffles breakfast room front porch hotel chain would definitely stay here again free breakfast nice place to stay cortland area beds were comfortable dvd player shower head the hotel is clean short drive my son
Filter
Updating list...
10 - 15 of 894 reviews
Reviewed 29 September 2018

I have never encountered a problem at this hotel. I have stayed here many times over the past 2 years. I am very picky with where I stay as far as cleanliness and how nice all of the staff is. I have had only good experiences here.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank tracee6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaylaC1464, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this reviewResponded 1 October 2018

Thank you for taking the time to share your comments regarding your stay at the Country Inn. We appreciate your comments and are pleased to know that your stay with us was enjoyable. We hope that we will have another opportunity in the future to demonstrate our commitment to your comfort and satisfaction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2018

Hotel is well maintained and friendly staff!! Room was clean and the mattress was comfortable and the pillows were just right. Great night sleep without charging us a fortune. Love the cookies too!! Would definitely stay here again!

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
1  Thank bobkat10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaylaC1464, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this reviewResponded 1 October 2018

Thank you for taking the time to comment regarding your recent stay with us. It’s always a pleasure knowing that our guests are satisfied with their stay and the service provided by our team. The team takes great pride in their job and making sure that all of our guests are treated like family. We hope that if you come to the area in the future we will again be able to demonstrate our commitment to your comfort and satisfaction.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

This was my second visit to the hotel, and I will continue to stay here on my return visits to the area. Every member of the staff was extremely friendly, and helpful. On our Saturday there, we inquired at the front desk if it would be a problem for our sister-in-law to leave her car in the parking lot for the day, as we had plans to take a day trip to Plattsburg, NY to visit her daughter's family. Not only were we assured it was not going to be a problem, we were also offered three bottles of chilled water, one for each of us, for the trip. Check-in was quick and effortless, and check-out even more so. It actually took us far more time to pack and unpack the car then it did to check-in or check-out. The breakfast bar was a pleasant morning offering, as was the fresh coffee in the morning and cookies and tea before bed. I highly recommend this hotel for anyone staying in the Cortland, NY area.

Room Tip: I recommend the third floor, front or back does not matter, either has reduced noise.
  • Stayed: September 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank H1725SAchrisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaylaC1464, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this reviewResponded 20 September 2018

Thank you for taking the time to comment regarding your recent stay with us. It’s always a pleasure knowing that our guests are satisfied with their stay and the service provided by our team. The team takes great pride in their job and making sure that all of our guests are treated like family. We hope that if you come to the area in the future we will again be able to demonstrate our commitment to your comfort and satisfaction.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018

About a year ago, I wrote a review when the hotel had a computer glitch that accidentally cancelled my reservation. The hotel's lovely manager Kayla was very gracious and the problem solved. We are staying here again, and it's a lovely hotel with spacious rooms, a nice breakfast and truly welcoming and kind staff throughout the hotel. The hotel is about 30 minutes from Cornell, has a pool (currently out of order, but being fixed) and nice exercise room. It's a lovely place and the warm staff (breakfast server, maids, front desk) make it exceptional.

Room Tip: 30 minutes from Cornell/Ithaca College - lovely amenities, spacious, warm staff
  • Stayed: September 2018, travelled with family
    • Location
    • Service
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaylaC1464, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this reviewResponded 17 September 2018

Hi Julie,

Thank you for taking the time to comment regarding your recent stay at the Country Inn and Suites Cortland. We are pleased to know that your stay with us exceeded your previous expectations.The team tries very hard to make sure our guests feel right at home and I'm glad this was the case with you. We hope that if you come to the area in the future we will again be able to demonstrate our commitment to your comfort and satisfaction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KaylaC1464, General Manager at Country Inn & Suites by Radisson, Cortland, NY, responded to this reviewResponded 17 September 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
View more reviews