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Residence Inn Buffalo Galleria Mall
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Reviews (383)
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All reviewsfull kitchengalleria mallbasketball courtbedroom suiteown bathroomroom was cleanthe sofa bedshopping and restaurantsniagara fallsan extended staythe staff was friendly and helpfulbuffalo wingsconvenient locationwafflespool and hot tublong weekendfront desk staff
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8 - 13 of 383 reviews
Reviewed 13 November 2017 via mobile

We stayed 2 days (a Thursday and a Sunday). We had to move to receive the special offer of “2 stays earns a free stay”.

Located near everything you need. Convenient to the airport, Galleria Mall, Sam’s Club, highway and restaurants.

Breakfast was the normal flair. Friendly staff and safe location.

Stayed: November 2017
Thank Utah-Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded 13 November 2017

Dear Utah-Indy,

We are delighted you chose Residence Inn Buffalo Galleria Mall for your accommodations. On behalf of our entire team, thank you for this great rating! We are happy you had a great stay with us, and we appreciate you being our guest. Our team members love taking care of their guests, and they will be so appreciative of your review. We look forward to having you back the next time you are in the Buffalo, New York area.

Yours in Hospitality
Kerry O'Kelly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017

What a great stay at the Resdience Inn at Galleria Mall! Great room with a clean spacious kitchen, great staff that was super accommodating and a quiet atmosphere! Would totally recommend this place and would come back in NY minute!

Stayed: November 2017, travelled on business
Thank Kenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded 11 November 2017

Dear Kenny G,

Thanks for your review of Residence Inn Buffalo Galleria Mall. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We appreciate you recommending us, and we hope to welcome you back soon.

Yours in Hospitality
Kerry O'Kelly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

Location is great, close to the highway, short drive from the border, great shopping nearby and lots of great restaurants to choose from, a true gem in the Buffalo area. Overall great service, good size rooms, love the Residence Inn brand and Marriott rewards program.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank travelstheworld8181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded 9 November 2017

Dear travelstheworld8181,

Thanks you so much for this review of the Residence Inn Buffalo Galleria Mall. We were so pleased to hear that you have a great visit and that the hotel was perceived by you to be a true "Gem" in the Buffalo area. We hope that you will return to our hotel and area with future travels. Again, glad you enjoyed your stay and thanks so much for your awesome review.

Yours in Hospitality,
Kerry O'Kelly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

We had a great stay. The rooms were clean and comfortable. The breakfast was bountiful with an abundance of options. The Starbucks nearby was helpful. We dined at the local Applebee’s for family fun. The Falls are less than 20 miles away. I’d definitely stay again.

Stayed: November 2017, travelled on business
Thank Jeremy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded 5 November 2017

Dear Jeremy P,

We are delighted you chose Residence Inn Buffalo Galleria Mall for your visit. We are so happy you were overwhelmed not only by our convenient location but also with your comfortable room. We look forward to having you back the next time you are in the Buffalo, New York area.

Yours in Hospitality
Kerry O'Kelly
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017

Great location all around! Right off of the interstate and just a short trip across town to the Anchor Bar home of the Buffalo Wing! Lots of food options around the restaurant both quick stops and full service. The hotel is also conveniently located less than an hour to the Canadian border and also a reasonable distance to the beautiful Niagara Falls. The room was spacious with a standard fridge, large sink, dishwasher, and a cooking range. The bathroom area was great with lots of closet space. There was also a large couch and easy chair as well as a work desk. I had to do laundry on my trip and it was very reasonably priced and cheap! Only 2 dollars to wash which is as cheap at the laundromats in my area. I also enjoyed the complimentary breakfast before my long drive the next morning with an option of fresh made Belgian waffles! If I am up in the area I will certainly look to stay here again!

  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Residence Inn Buffalo Galleria Mall, responded to this reviewResponded 1 November 2017

Dear Chris B,

Thank you for choosing to stay at Residence Inn Buffalo Galleria Mall! We are delighted to know you enjoyed the comfort of your well-appointed room and were impressed with the convenience of our location. We work hard to meet and exceed all of our guests' expectations, and reviews like yours make it worthwhile! We look forward to having you back the next time you are in the Buffalo, New York area.

Yours in Hospitality
Kerry O'Kelly
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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