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All reviews basketball court great gym nice workout room sports room state fair great property small fridge the staff was friendly and helpful foosball table beds were very comfortable clean hotel oatmeal maids soaps dresser tv syracuse
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11 - 16 of 54 reviews
Reviewed 4 weeks ago

great experience. Guest rooms were clean, beds comfortable, loved the facts that the lights turned off by themselves with no motion. Breakfast will filling and the staff was extremely friendly. Breakfast was supposed to open at 7am but because several rooms were occupied by people attending the sled hockey tournament nearby they opened breakfast early to accommodate the participants.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank sknewburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 4 weeks ago

Thank you so much for staying with us. We're so glad we could accommodate you and get everyone a healthy breakfast before heading out for the day. The team here works hard to ensure that you have a amazing stay! Please come back anytime.

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Reviewed 4 weeks ago

Good value, convenient location, nice to have decent snacks available 24 hours. Needs towel bars in the bathroom and a vent that can be shut off. Beds & sheet are very comfortable. Towels are nothing to write home about. Fast internet & big tv. Room looked like a college dorm room or cell. Very boring and cold.

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank searlwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 4 weeks ago

Thank you so much for your review. We are so happy that you enjoyed the 24 Eat & Sip market, big TVs, comfy beds, and fast internet. Sorry you didn't like the design scheme and the bathroom vent. We'll be sure to pass your feedback along to the brand team. Please come back and stay with us anytime.

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Reviewed 4 weeks ago

Overall excellent service and great breakfast with many choices. The staff was helpful and friendly. Our room stayed clean and fresh everyday. We even recommeded this place to another party attending the same event and they were satisfied. I would definitely stay there again.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank ccantrell426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 4 weeks ago

Thank you so much for staying with us. We're so happy that you enjoyed our friendly staff! Plese come back and see us again soon!

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Reviewed 4 weeks ago via mobile

Huge TVs and rooms Room for luggage under bed. Classy bathrooms. Great breakfast and lots of food/drink items in lobby. Great new age decor, furniture and seatings. Loved playin foosball! Loved by elevator the board showing activities etc for day in area. Workers r very helpful and friendly and dress casual. Milennials will love!! Enjoy!

Stayed: September 2018, travelled with family
Thank sue s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 4 weeks ago

Thanks so much Sue! We designed Tru by people just like you, glad you loved the concept. Please come back and see us anytime!

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Reviewed 4 weeks ago via mobile

Accidentally gave this hotel a 1 on my first review; but, couldn't figure out how to change it to a 5, hence this review!
Everything was great, clean room, clean public areas, great breakfast. Liked the wood floors in room (instead of old worn carpet). Excellent customer service.

Stayed: September 2018, travelled solo
Thank h6525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 4 weeks ago

You're amazing! Thank you so much. See you back here next time.

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